Regional Services Manager

Xylem

Regional Services Manager overseeing utility distribution installation and service for Xylem. Leading projects, managing teams, and ensuring customer satisfaction in multiple locations across the U.S.

Posted 7/8/2026full-timeUniontown • Illinois, North Carolina, Pennsylvania • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing utility distribution projects, including Smart Grid and AMI installations, while effectively leading remote teams and navigating contract negotiations. Proficient in risk management and performance evaluation within utility operations.

Highest-signal resume keywords

Utility Operations ExperienceProject ManagementLeadership SkillsContract DevelopmentSensus Services Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementRisk MitigationPerformance EvaluationUtility Distribution InstallationContract Review

Soft Skills

Conflict ResolutionTeam Management

Tools & Technologies

Sensus AnalyticsRNIEasyLink

Certifications & Qualifications

Bachelor's Degree in EngineeringBachelor's Degree in Project Management

Industry Keywords

Smart GridAMI ProjectsUtility Gas ExperienceUtility Water ExperienceUtility Electric Experience

About the role

Key responsibilities & impact

Responsibility over the installation and service of utility distribution, Smart Grid, and AMI projects.
Managing PM and technical staff, assigning resources to projects and field maintenance work.
Representing the region in all business development phases: RFP, Shortlist, Customer Contract Negotiations, and Endpoint Installation Contractor SOW.
Project status reporting to senior management, customer conflict resolution, managing issue escalation.
Conducting performance evaluations and providing feedback.
Identify potential risks and develop risk mitigation strategies.

Requirements

What you’ll need

A bachelor’s degree in engineering, project management, or a related field
7 years of utility gas, water, and electric experience as it pertains to utility operations, business processes, and software platforms
Strong leadership skills & ability to effectively manage large remote teams
Experience in contract/SOW development & review
Good understanding of Sensus services and products such as RNI, Sensus Analytics (SA), EasyLink
At least 2 years experience as a people manager or equivalent work experience

Benefits

Comp & perks

Employee Resource Groups (ERG)
Paid Volunteer Program, Xylem Watermark