XWELL

Systems Engineer, Infrastructure and Cloud Services

XWELL

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Job Level

About the role

  • Support the stability, integrity, and efficient operation of on-premises and cloud-based systems
  • Assist with the design, implementation, and maintenance of infrastructure across on-prem and cloud environments
  • Administer and maintain Microsoft 365 and Azure Active Directory
  • Troubleshoot and resolve system, network, and application issues with minimal supervision
  • Collaborate with managed service providers and vendors to maintain networks, devices, and store technologies
  • Support and implement cybersecurity measures, including vulnerability remediation and system hardening
  • Configure and manage SSO and MFA solutions (Azure AD or similar platforms)
  • Deploy, monitor, and maintain Azure resources; AWS experience is a plus
  • Participate in and help lead infrastructure projects, including cloud migrations and system upgrades
  • Administer SaaS platforms (e.g., Slack, Zoom) and ensure proper configuration and access controls
  • Manage endpoint solutions such as Microsoft Intune and JAMF
  • Contribute to disaster recovery planning, testing, and documentation
  • Maintain accurate system documentation and standard operating procedures
  • Support audits and compliance efforts (SOC1/SOC2, SOX, HIPAA/HiTECH)
  • Partner with development teams to support application hosting and infrastructure needs

Requirements

  • 1–3+ years of experience in IT systems, infrastructure, or cloud support roles
  • BS/BA in Computer Science, Information Systems, or equivalent experience preferred
  • Basic knowledge of Microsoft technologies (Office 365, Azure AD); Azure experience is a plus
  • Familiarity with AWS or other cloud platforms is a plus
  • Strong willingness to learn and grow technical skills
  • Good organizational skills and ability to manage multiple tasks
  • Proactive attitude and ability to adapt to changing priorities
  • Strong communication and collaboration skills
  • Ability to work effectively in a fast-paced, team-oriented environment
Benefits
  • Must be based in continental US
  • XWELL does not pay for relocation
  • We do not sponsor
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cloud supportinfrastructure designsystem administrationnetwork troubleshootingcybersecurity measuresSSO solutionsMFA solutionsdisaster recovery planningsystem documentationapplication hosting
Soft Skills
organizational skillsproactive attitudeadaptabilitycommunication skillscollaboration skillsability to manage multiple taskswillingness to learnteam-orientedproblem-solvingleadership
Certifications
BS in Computer ScienceBA in Information SystemsHIPAA complianceHiTECH compliance