XTRM Inc.

Solutions Engineer

• Design and implement cost-effective, scalable and secured Azure Cloud Applications.
• Analyze the client's business goals and design Azure cloud based solution to meet their objectives.
• Prepare and present client proposals covering Azure solution approach, Azure solution architecture, estimates, execution roadmap.
• Design Azure Solution Architecture and Solution Design in alignment with client's business needs.
• Execute the Azure cloud transformation journey by leading Azure solution implementations and transformations.
• Transform existing processes, systems, and solutions to Azure solution components.
• Leverage Azure Architecture and Solution best practices from industry and Microsoft Azure alliance.
• Design and build innovative solutions by using new Azure services as Accelerators and Differentiators.
• Ensure the security, availability, and reliability of Azure Cloud systems.

Azure Solution Architect

Android Engineer

• Design, develop, and maintain scalable Android applications using Kotlin.
• Implement clean and maintainable code following MVVM architecture and best practices.
• Build modern, responsive user interfaces using Jetpack Compose.
• Manage asynchronous operations using Coroutines, Flow, and/or RxJava.
• Integrate Android applications with RESTful APIs and backend services.
• Handle application lifecycle, memory management, and performance optimization.
• Work with Jetpack libraries such as Navigation, ViewModel, Lifecycle, and Room.
• Implement dependency injection using Hilt or Koin.
• Ensure compatibility across multiple Android versions, devices, and screen sizes.
• Write unit tests and UI tests to ensure code quality and application stability.
• Debug, troubleshoot, and resolve production and development issues.
• Participate in code reviews and contribute to continuous improvement.
• Collaborate with cross-functional teams including UX/UI designers, backend developers, QA, and product managers.
• Stay updated with the latest Android trends, tools, and best practices.

Senior Software Engineer – Android

Customer Support

• Respond promptly to customer support tickets in accordance to the customer’s service level agreement (SLA) and guide the customer throughout the support process.
• Troubleshoot support tickets by researching the matter, attempting to replicate the situation, and/or consulting with Xtrm’s internal resources.
• Manage investigations with Xtrm’s banking partners by forwarding requested correspondence, confirming banking information, researching banking activities, communicating issues, and ensuring prompt resolution of any pending matters.
• Ensure successful customer onboarding by maintaining Xtrm’s Master Administration functions, setting up ACH funding when required, and updating all relevant system configurations.
• Maintain up-to-date knowledge on internal/external compliance, payments, and funding/financing policies.
• Review system transfer history to investigate locked wallets, verify whether funds were successfully sent, and obtain authorization to unlock the affected wallets.
• Identify key trends and themes from customer feedback and support interactions to inform and guide ongoing platform development

Customer Support Specialist I – FinTech

Cloud Engineer

• Design, develop, and maintain secure and scalable APIs using .NET Core
• Develop and deploy applications on Microsoft Azure using services like App Services, Azure Functions, Azure API Management , etc.
• Integrate APIs with front-end applications, third-party services, and databases
• Write clean, maintainable, and efficient code while following industry best practices
• Collaborate with architects, front-end developers, and DevOps teams on solution delivery
• Implement CI/CD pipelines and monitor application performance on Azure
• Troubleshoot, debug, and optimize application performance and availability
• Ensure code is written with proper security, performance, and testing considerations

Azure Solution Architect

Senior Software Engineer – Android

Customer Support Specialist I – FinTech

Senior Software Engineer – Azure Developer