Director of Engineering – Anti-Fraud Systems
Xsolla
full-time
Posted on:
Location Type: Remote
Location: Serbia
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Job Level
Tech Stack
About the role
- Lead and develop 1–2 engineering teams (8–20 engineers, depending on structure).
- Build a high-performance culture focused on reliability, ownership, and measurable impact.
- Hire, mentor, and grow senior engineers and technical leads.
- Establish clear accountability, delivery standards, and engineering excellence practices.
- Define and execute the multi-year technical strategy for AFS aligned with company growth.
- Drive architectural evolution of: Real-time fraud scoring and decisioning systems, Rule engines and workflow orchestration, Vendor integrations and third-party fraud platforms, Internal tools for risk operations and investigations.
- Balance fraud mitigation with conversion optimization and user experience.
- Ensure systems scale globally across payment methods, regions, and regulatory environments.
- Oversee delivery of key fraud-related initiatives such as: Chargeback reduction programs, Approval rate optimization, Risk segmentation and policy evolution, High-risk payment method controls.
- Lead cross-functional execution during fraud spikes, incidents, or scheme escalations.
- Establish strong observability, monitoring, and incident response processes.
- Provide engineering leadership across: Card-not-present transactions, Alternative payment methods (APMs), 3DS and risk-based authentication flows, and Payment scheme compliance requirements.
- Collaborate with Compliance and Legal teams to meet regulatory obligations.
- Evaluate build-vs-buy decisions for fraud vendors and risk tooling.
- Partner closely with: Product Management on roadmap prioritization, Risk & Operations on fraud policies and tooling, Data Science on model deployment and experimentation, Platform Engineering on infrastructure and scalability.
- Act as a senior technical voice in company-level architecture discussions.
Requirements
- 10+ years in software engineering, with significant experience in payments, fintech, or risk systems.
- 3+ years leading multiple teams or managing managers.
- Proven ownership of Anti-Fraud Systems (AFS) or similar risk platforms.
- Experience operating high-throughput, low-latency, mission-critical systems.
- Demonstrated success balancing fraud prevention with revenue and customer experience goals.
- Strong background in distributed systems architecture.
- Experience with: Real-time decision engines, Event-driven architectures, High-availability systems, Secure system design in regulated environments.
- Deep understanding of fraud vectors in digital commerce and payment ecosystems.
- Hands-on knowledge of: Chargeback and dispute management, Payment schemes (Visa, Mastercard, etc.), 3DS flows and risk exemptions, and Fraud detection methodologies (rules, behavioral analysis, ML-driven scoring).
- Experience integrating and managing third-party fraud vendors.
- Strategic thinker who can align engineering with business risk and revenue goals.
- Strong stakeholder management across technical and non-technical teams.
- Data-driven decision maker.
- Comfortable leading in ambiguous, high-risk, high-impact domains.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software engineeringpaymentsfintechrisk systemsAnti-Fraud Systems (AFS)real-time decision enginesevent-driven architectureshigh-availability systemssecure system designfraud detection methodologies
Soft Skills
leadershipmentoringstrategic thinkingstakeholder managementdata-driven decision makingownershipcollaborationaccountabilitycommunicationproblem-solving