
Product Owner, Clients’ Experience
Xsolla
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $53,995 - $86,000 per year
About the role
- Define and own the Clients’ Experience product vision and roadmap, ensuring alignment with Pay Station’s global product strategy.
- Lead initiatives aimed at improving the integration experience, including the design, documentation, and evolution of Xsolla’s SDKs (particularly mobile SDKs for iOS and Android).
- Own and optimize the end-to-end B2B client journey — from integration and onboarding to ongoing operational visibility and financial reconciliation.
- Collaborate with cross-functional stakeholders to ensure consistent and transparent product experiences across all partner touchpoints.
- Work closely with engineering teams to ensure SDKs and integration tools are robust, developer-friendly, and compliant with legal regulations, internal security standards, and platform guidelines.
- Enhance tools and dashboards within the Publisher Account and other client-facing or internal interfaces to provide clear reporting, real-time analytics, and control over payment operations.
- Define requirements for new self-service partner features, simplifying payment setup, method management, and transaction monitoring.
- Drive initiatives to reduce integration and onboarding time, improve client satisfaction, and minimize operational friction.
- Gather and analyze partner feedback to identify pain points, prioritize improvements, and validate solutions through data, usability research, and experimentation; collaborate with internal teams to deliver intuitive, scalable interfaces and integration flows tailored for developers managing global payment systems.
- Define and track product metrics.
Requirements
- 4–6+ years of experience in product management/product ownership, ideally in B2B (fintech, SaaS, or developer platform products).
- Proven experience working with SDKs (mobile preferred: iOS/Android) and APIs, including designing developer integration experiences and managing documentation.
- Understanding of best practices for data collection to support internal analytics and partner-facing reporting.
- Understanding of application and system architecture fundamentals (hands-on architecture design experience is a plus).
- Experience working with B2B clients, gathering and translating business and technical requirements into scalable product solutions.
- Excellent analytical and problem-solving skills, with a data-driven approach to prioritization.
- Strong collaboration and communication skills with both technical teams (developers, engineers) and business stakeholders.
- Experience with Agile frameworks (Scrum, Kanban) and backlog management tools (Jira, Confluence, Productboard).
- Fluent in English (written and verbal).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementproduct ownershipSDKsAPIsdata collectionapplication architecturesystem architectureanalytical skillsproblem-solvingAgile frameworks
Soft Skills
collaborationcommunicationdata-driven approachclient satisfactionprioritizationtranslating requirementsgathering feedbackusability researchscalable solutionsoperational visibility