IV&V Analyst – Readiness Assessment, ITIL
xScion Solutions
full-time
Posted on:
Location Type: Remote
Location: Virginia • United States
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Tech Stack
About the role
- Execute detailed assessments of system and operational readiness under the direction of the IV&V Lead
- Review and analyze documentation related to architecture, test plans and results, defect logs, deployment plans, runbooks, SOPs, DR/BCP plans, and service/support procedures
- Assess the design and maturity of ITIL‑aligned processes, including incident, problem, change, and release management, and how they are practiced in day‑to‑day operations
- Evaluate monitoring and alerting capabilities, incident response workflows, on‑call structures, and escalation paths for production events
- Participate in interviews and workshops with technical, operations, security, and business stakeholders; capture and validate notes and observations
- Support the review of performance and load testing approach and results, including test coverage for peak volumes and major events or cutovers
- Contribute to analysis of data and reporting readiness (e.g., data warehouse, dashboards, regulatory and operational reporting) and test‑data management
- Document findings, risks, and gaps in a structured way, including supporting evidence and practical, prioritized recommendations
- Assist in preparing weekly status reports, interim assessment summaries, and executive‑level briefing materials
- Help refine and apply measurable go‑live readiness criteria and track progress against them throughout the engagement.
Requirements
- US Citizenship Required
- Bachelor's degree in Computer Science, Information Systems, Business IT Management or equivalent practical experience
- 3–7 years of experience in IT consulting, IV&V, QA, operations, or related assurance roles supporting enterprise systems
- Solid understanding of ITIL‑based service management, particularly incident, problem, change, release, and configuration management
- Experience reviewing and working with operational documentation (runbooks, SOPs, DR/BCP, incident reports) and translating it into maturity and readiness assessments
- Familiarity with enterprise testing practices (functional, integration, performance/load), defect management, and environment management
- Strong analytical and writing skills; able to create clear, evidence‑based findings and recommendations for both technical and non‑technical stakeholders
- Comfortable conducting stakeholder interviews, documenting observations, and following up on open questions and evidence gaps
- Desired: experience with public sector or regulated industries; relevant certifications (PMP, PgMP, ITIL, CISA, or similar)
Benefits
- Medical
- Dental
- 401(k) match
- Flexible spending
- Up to 27 days off a year (including your birthday!)
- Parental leave
- Wellness benefits
- Remote work opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ITILincident managementproblem managementchange managementrelease managementconfiguration managementperformance testingload testingdefect managementdata analysis
Soft Skills
analytical skillswriting skillsstakeholder engagementdocumentationcommunicationorganizational skillsinterviewingevidence-based recommendationsprioritizationcollaboration
Certifications
PMPPgMPITILCISA