Technical Account Manager

Xperteks Computer Consultancy, Inc.

Remote Technical Account Manager responsible for client health and growth in an IT services environment. Leading client communications and managing escalations while aligning technical standards.

Posted 6/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Tech Stack

Tools & technologies

DNSFirewalls

About the role

Key responsibilities & impact

Own the health and growth of a defined client portfolio.
Run recurring client reviews (TBRs/QBRs) and maintain account plans.
Coordinate internal execution and produce quotes and scopes that turn needs into action.
Work closely with our CTO to keep clients aligned to standards, surface risk early, and drive remediation and lifecycle planning that protects the client and strengthens the relationship.

Requirements

What you’ll need

3+ years in an MSP or IT services environment in a client-facing role (TAM, support, Service Manager, Project Coordinator with client ownership, etc.)
Strong technical fluency across typical SMB stacks: Microsoft 365 fundamentals, identity and access concepts
Endpoint management and patching concepts
Networking fundamentals (firewalls, switches, Wi-Fi basics)
Backup and business continuity fundamentals
Security fundamentals (MFA, EDR, phishing risk, DNS filtering)
Confident presenting to executives and business owners.
Strong organization, follow-through, and written communication.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Xperteks Computer Consultancy, Inc. Website LinkedIn All Job Openings 11 - 50 employees Founded 2003 🔒 Cybersecurity ☁️ SaaS 🏢 Enterprise Cybersecurity
SaaS
Enterprise Xperteks Computer Consultancy, Inc. is a globally recognized provider of managed IT services, with a focus on cloud computing and cybersecurity solutions. The company is dedicated to helping clients navigate complex technology landscapes by providing cutting-edge IT management services. With over 20 years of experience, Xperteks prides itself on building deep trust with its clients through transparent communication, data security, and effective emergency response. As a strategic technology partner, Xperteks supports business leaders in using technology as a driving force for growth by offering future-proof solutions and alignment between IT strategies and business objectives. Technical Account Manager Job not on LinkedIn 🔥 16 minutes ago 🇺🇸 United States – Remote 💵 $80k - $100k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own the health and growth of a defined client portfolio.
Run recurring client reviews (TBRs/QBRs) and maintain account plans.
Coordinate internal execution and produce quotes and scopes that turn needs into action.
Work closely with our CTO to keep clients aligned to standards, surface risk early, and drive remediation and lifecycle planning that protects the client and strengthens the relationship. 🎯 Requirements
3+ years in an MSP or IT services environment in a client-facing role (TAM, support, Service Manager, Project Coordinator with client ownership, etc.)
Strong technical fluency across typical SMB stacks: Microsoft 365 fundamentals, identity and access concepts
Endpoint management and patching concepts
Networking fundamentals (firewalls, switches, Wi-Fi basics)
Backup and business continuity fundamentals
Security fundamentals (MFA, EDR, phishing risk, DNS filtering)
Confident presenting to executives and business owners.
Strong organization, follow-through, and written communication. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical Account Manager, Mid-Market 🔥 1 hour ago Hightouch 51 - 200 ☁️ SaaS Website LinkedIn All Job Openings Technical Account Manager acting as the bridge between Hightouch and mid-market customers. Overseeing customer journey from onboarding to adoption while ensuring value is realized from the Hightouch platform. 🇺🇸 United States – Remote 💵 $132k - $160k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager Senior Technical Account Manager 🔥 4 hours ago Dome Group 11 - 50 Website LinkedIn All Job Openings Senior Technical Account Manager ensuring customer success and technical support for DataDome's cybersecurity products. Leading projects, educating clients, and resolving technical issues in a remote environment. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🧑‍🔧 Technical Account Manager Technical Account Manager, Client Data Testing Focus 🔥 5 hours ago Abacus Insights 51 - 200 ⚕️ Healthcare Insurance ☁️ SaaS Website LinkedIn All Job Openings Technical Account Manager focusing on client data testing at Abacus Insights. Supporting client technical operations and leading testing engagements in healthcare SaaS environments. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager 🦅 H1B Visa Sponsor Technical Account Manager 🔥 22 hours ago CreatorIQ 201 - 500 📱 Media ☁️ SaaS Website LinkedIn All Job Openings Technical Account Manager at CreatorIQ serving as a technical partner for enterprise customers. Responsible for integrations, data flows, product configuration, and ensuring customer platform health in a remote role. 🇺🇸 United States – Remote 💵 $107k - $135k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager 🦅 H1B Visa Sponsor Technical Account Manager 🕒 Yesterday AlertMedia 201 - 500 🤝 B2B ☁️ SaaS 📡 Telecommunications Website LinkedIn All Job Openings Technical Account Manager supporting AlertMedia’s Customer Success team as a technical advisor and driving customer success strategies. Focused on technical integrations and troubleshooting. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager View More Technical Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Microsoft 365identity and access managementendpoint managementpatchingnetworking fundamentalsfirewallsswitchesWi-Fibackup and business continuitysecurity fundamentals

Soft Skills

client relationship managementpresentation skillsorganizationfollow-throughwritten communication