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About the role
Key responsibilities & impact- Analyze and map complex operational workflows and processes.
- Identify inefficiencies, bottlenecks, and automation opportunities.
- Help design scalable internal systems and workflow logic.
- Translate business and operational needs into structured requirements for Product and Engineering teams.
- Rapidly prototype process improvements and AI-assisted workflows (e.g. using AI tools, low-code/no-code, lightweight models or workflow tools).
- Work closely with Product Managers and Engineers to bring solutions into production.
- Support the design of AI-assisted and partially automated operational processes (human-in-the-loop where needed).
- Define process rules, edge cases, decision logic, and operational flows.
- Track impact: efficiency gains, reduction in manual work, speed, and quality improvements.
Requirements
What you’ll need- Has experience working with operational processes, internal systems, or workflow-heavy environments.
- Thinks in systems, workflows, and end-to-end operational logic.
- Can break down messy processes into structured, executable logic.
- Is comfortable working in ambiguity and improving processes that are not well defined.
- Has strong execution mindset and moves quickly from analysis to solution.
- Actively uses AI tools in daily work (analysis, structuring, prototyping, automation).
- Has experience quickly prototyping ideas and testing them in real operational contexts.
- Works well with Product, Engineering, and Operations teams.
- Nice to have Fintech, payments, compliance, or risk operations experience.
- Experience with AI-assisted workflows or LLM-based tools.
- Hands-on experience with low-code/no-code automation tools.
- Experience in regulated or high-scale operational environments.
Benefits
Comp & perks- Competitive compensation and benefits
- Flexible work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational workflowsprocess mappingautomationAI-assisted workflowslow-code/no-code toolsprototypingdecision logicefficiency trackingstructured requirementsworkflow logic
Soft Skills
analytical thinkingproblem-solvingexecution mindsetadaptabilitycollaborationcommunicationsystematic thinkingambiguity managementprocess improvementteamwork