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About the role
Key responsibilities & impact- Build and scale internal operational platforms and workflow systems.
- Identify high-impact automation opportunities across operational processes.
- Design AI-assisted workflows that improve speed, accuracy, and scalability.
- Partner closely with operations teams to understand bottlenecks and inefficiencies.
- Work with engineering and data teams to ship practical automation solutions.
- Prototype and validate ideas quickly using modern AI and productivity tools.
- Define and measure operational impact: automation rate, SLA reduction, processing speed, quality improvement, and operational efficiency.
- Continuously improve workflows based on data and real operational usage.
Requirements
What you’ll need- Has experience building internal tools, operational systems, workflow platforms, or back-office products.
- Thinks in systems, workflows, operational efficiency and scalability.
- Has worked on automation initiatives, ideally involving AI or intelligent workflows.
- Can clearly demonstrate measurable business impact from their work.
- Has strong ownership and execution skills - from problem discovery to shipped solution.
- Moves fast, prototypes quickly, and actively uses AI tools in daily work.
- Is comfortable operating in ambiguity and improving messy processes.
- Enjoys working closely with operational teams and solving real execution problems.
- Nice to have Fintech, payments, compliance, or risk operations experience.
- Experience with AI-assisted operations, LLM workflows, or internal copilots.
- Hands-on experience with low-code/no-code automation tools.
- Experience in high-scale or regulated environments.
Benefits
Comp & perks- Build products with direct operational and business impact.
- Work on meaningful AI automation problems, not AI hype projects.
- High ownership, fast decision-making, and strong execution culture.
- Opportunity to shape how operational teams work at scale.
- Flexible work environment.
- Competitive compensation and benefits.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
automationAI-assisted workflowslow-code/no-code automation toolsoperational systemsworkflow platformsback-office productsdata analysisprototypingmeasurable business impactscalability
Soft Skills
problem discoveryownershipexecutionadaptabilitycollaborationcommunicationcritical thinkingprocess improvementambiguity managementfast prototyping
