XOSI HomeAgent

Active Engagement Support Agent – Benefits Activation, Delivery App

XOSI HomeAgent

full-time

Posted on:

Location Type: Hybrid

Location: Osasco • Brazil

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About the role

  • Contact partners (restaurants) that have recently experienced a drop in activity to re-engage them on the app, helping generate new orders and boost their sales.
  • Propose campaigns, discount coupons, menu setup, and any other necessary actions to increase their visibility on the platform.
  • Offer affordable investment options.
  • Manage and overcome leads' objections to close sales.

Requirements

  • High school diploma (completed).
  • Ability to work in a home office (remote) model.
  • Suitable home workspace (desk, chair, and a quiet environment).
  • Reside in São Paulo / Greater São Paulo.
  • Availability to work on-site at the Vila Olímpia office when required by the company/management.
  • Wired internet connection with at least 10 Mbps (do not use Wi‑Fi).
  • Proficiency with multiple work platforms (Zendesk, WhatsApp, telephone, chat, and Microsoft Office).
  • Experience in sales-oriented customer service.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales-oriented customer servicecampaign proposaldiscount coupon managementmenu setup
Soft Skills
communicationobjection handlingcustomer engagement
Certifications
high school diploma