XOSI HomeAgent

Active Customer Service Agent – Benefits Activation – Delivery App

XOSI HomeAgent

full-time

Posted on:

Location Type: Hybrid

Location: Osasco • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

About the role

  • Contact partners (restaurants) who have recently experienced a decline to re-engage them on the app, helping them generate new orders and boost their sales.
  • Offer campaigns, discount coupons, menu setup and any other necessary actions to increase their visibility on the platform.
  • Propose affordable investment options for the partner.
  • Manage and overcome leads' objections to close sales.

Requirements

  • High school diploma or equivalent.
  • Ability to work in a remote/home-office model.
  • Have an appropriate home-office setup (desk, chair and a noise-free environment).
  • Reside in São Paulo / Greater São Paulo.
  • Availability to work on-site at the Vila Olímpia office when required by the company/leadership.
  • Wired internet connection with at least 10 Mbps (not using Wi‑Fi).
  • Own a mobile phone with a SIM card and good signal reception for receiving SMS.
  • Ability to use multiple work platforms (Zendesk, WhatsApp, phone, chat and Microsoft Office).
  • Experience in sales/customer service.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salescustomer service
Soft skills
communicationobjection handling
Certifications
high school diploma