Customer Service Agent – People with Disabilities (PWD)
XOSI HomeAgent
full-time
Posted on:
Location Type: Hybrid
Location: Osasco • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide service to our customers handling various types of inquiries related to their product or service
- Service may be provided through multiple channels: Voice, Chat, Email, Social Media or Multichannel
- Inbound and outbound service.
Requirements
- Able to work in a home office/remotely
- Have an adequate workspace for home office (desk, chair, and a noise-free environment)
- Reside in São Paulo / Greater São Paulo
- Availability to occasionally work from our office in Vila Olímpia, São Paulo
- Have a wired internet connection of more than 10 Mbps (do not use Wi‑Fi)
- Experience as an inbound and/or outbound Customer Service Agent
- Comfortable with technology and quick to learn new software.
Benefits
- Meal allowance (food voucher)
- Dental care
- Childcare assistance (for children up to 24 months)
- Transportation allowance
- Life insurance
- Discounts on courses, university tuition, and theme parks
- Partnership with Sesc
- TotalPass membership
- We provide a laptop, mouse and headset.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceinbound serviceoutbound servicemultichannel supporttechnology proficiencysoftware learning