Customer Service Agent – LGBT+ Community
XOSI HomeAgent
full-time
Posted on:
Location Type: Hybrid
Location: Osasco • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide support to our customers for various inquiries related to their product or service. Support may be provided through multiple channels: Voice, Chat, Email, Social Media, or Omnichannel;
- Inbound or Outbound customer service
Requirements
- High school diploma or equivalent;
- Ability to work remotely (home office);
- Have an appropriate home office workspace (desk, chair, and a quiet environment);
- Reside in São Paulo / Greater São Paulo area;
- Availability to occasionally work from our office in Osasco, SP;
- Wired internet connection with at least 10 Mbps (Ethernet; not using Wi‑Fi);
- Experience as an inbound or outbound Customer Service Agent;
- Comfortable with technology and able to learn new software quickly.
Benefits
- Meal allowance (food voucher)
- Dental plan
- Childcare assistance (for children up to 24 months)
- Transportation allowance
- Life insurance
- Discounts on courses, university tuition, and amusement parks
- Partnership with Sesc
- TotalPass
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer serviceinbound customer serviceoutbound customer servicetechnology proficiencysoftware learning
Certifications
high school diploma