Call Center Representative

• Supervise and drive the performance of the sales team (Closers).
• Monitor performance and conversion metrics in real time, proposing continuous improvements.
• Ensure achievement of sales targets and productivity KPIs.
• Support the team with feedback, training and daily and weekly follow-up routines.
• Collaborate with other departments to ensure lead quality and funnel efficiency.
• Ensure adherence to commercial processes and proper use of the CRM.
• Act as the link between executive management and the sales team, translating strategy into clear execution.

Sales Supervisor, Call Center

Call Center Agent, Telesales

Especialista em Atendimento e Retenção - Call Center

Asesor Call Center

Chat Support Agent

Call Center Portabilidad