Benefits Operations Manager
Acosta
Benefits Analyst
Xibo Open Source Digital Signage
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $78,000 - $85,000 per year
Job Level
Mid-LevelSenior
About the role
- Participate in the administration of various employee benefits programs such as group health, dental, vision, life, disability, accident, flexible spending accounts, health savings accounts, and retirement (401(k), deferred compensation, etc.).
- Support annual benefits activities such as Open Enrollment, compliance reporting, and program valuation.
- Participate in developing and implementing benefits policies and procedures related to benefits administration, including new vendor implementations.
- Collect, analyze, and interpret benefits data to identify trends, measure program effectiveness, support decision-making, and provide recommendations for improvement.
- Prepare regular and ad-hoc reports for management and vendor partners.
- Process and audit benefit vendor invoices for payment on a monthly basis.
- Ensure compliance with all applicable federal, state, and local laws related to benefits administration (e.g., ERISA, COBRA, HIPAA, ACA, FMLA).
- Maintain up-to-date documentation and assist with audits as necessary.
- Liaise with benefits providers and brokers to coordinate plan renewals, resolve service issues.
- Serve as a point of contact for employees with questions or issues.
- Coordinate leave administration (FMLA, ADA, Paid Family Leave, disability plans) by acting as a liaison between HR Business Partners and the outsourced absence management vendors for new and open claims, as needed.
- Work closely with other members of the Benefits team, external vendors, and employees to ensure benefit offerings meet the needs of both the organization and its workforce.
- Perform additional responsibilities as required to support the effective administration and continuous improvement of employee benefits programs, adapting to evolving organizational priorities and regulatory requirements.
- Honesty, trustworthiness and ethical conduct are material requirements.
- Hybrid schedule with 3 days per week in the New York office.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field (or equivalent experience).
- Professional certification such as Certified Employee Benefit Specialist (CEBS), preferred.
- 3+ years of experience in benefits administration, analysis, or a related HR function.
- Strong analytical skills, with demonstrated experience in data analysis and reporting.
- Strong understanding of federal, state, and local benefits regulations and compliance requirements.
- Excellent communication and interpersonal skills, with the ability to explain complex benefits concepts in accessible terms.
- Proficiency in Microsoft Office Suite (especially Excel), HRIS, and benefits administration platforms.
- Attention to detail, organizational skills, and the ability to manage multiple priorities effectively.
- High level of integrity and ability to maintain confidentiality with sensitive information.
- Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits administrationdata analysiscompliance reportingprogram valuationleave administrationvendor managementaudit processingreport preparationtrend analysispolicy development
Soft skills
analytical skillscommunication skillsinterpersonal skillsorganizational skillsattention to detailintegritytrustworthinessethical conductproblem-solvingadaptability
Certifications
Certified Employee Benefit Specialist (CEBS)
