Xero

Producer

• Act as a vital delivery partner within our global in-house creative agency, The Hub
• Lead the organized momentum and accountability needed for high-velocity performance, growth, and acquisition work
• Ensure that experiments ship on time and that every creative learning compounds into better conversion results
• Guide the performance roadmap and balance complex priorities
• Maintain the systems that connect technical strategy to creative execution
• Serve as the primary connective force across creative, performance marketing, and production teams to ensure complete alignment and clarity
• Build trust through transparency, acting as the bridge that translates technical performance hypotheses into actionable creative work
• Partner with Performance vertical leads to translate high-level briefs and conversion strategies into actionable project plans, schedules, and resourcing needs
• Use AI tools to automate status signals and resource tracking

Senior Performance Creative Producer

Data Analyst

• Delivering high-quality marketing science and analytics frameworks that enable fast decision-making.
• Supporting insights by leading the requirements capture, data collection, and analysis.
• Performing deep-dive analysis and marketing experiment analysis to shift the thinking and prioritisation of partner teams.
• Designing and analysing A/B tests and experiments to proactively manage digital performance and customer engagement.
• Developing data assets and productionised models to be used in reporting and strategic decision-making.
• Feeding back data quality issues to engineering teams to improve instrumentation and coverage.

Lead Data Analyst – 11 Month Contract

Vice President

• Own the vision, strategy, and product delivery for our financial services/payroll product
• Provide oversight across your portfolio, ensuring the right things are built at the right time
• Identify and execute on key opportunities for your portfolio that will add more value to our customers
• Lead a large multidisciplinary and cross functional team with high levels of complexity, ambiguity, dependencies and/or stakeholder management
• Ensure the roadmaps produced by your product leaders are data-informed, based on customer research, have clear objectives and KPIs

VP/GM – UK Products

Content Marketing Manager

• Develop and implement a comprehensive global content strategy aligned with Xero's business objectives and brand positioning
• Establish a clear content vision and roadmap that supports awareness, acquisition, engagement, retention, and expansion
• Create clear swim lanes between global, regionally-adapted, and locally-owned content
• Partner with regional teams to ensure content strategy captures and addresses local market needs and nuances
• Drive the creation of high-quality, engaging content across multiple formats—articles, blog posts, reports, whitepapers, videos, social, product education, and more
• Scale content production through a mix of in-house teams, agency partners, freelance writers, creators and influencers, and industry experts
• Partner with Research and Insights to develop surveys and leverage Xero's proprietary data for compelling storytelling
• Build and manage a bench of trusted expert writers to scale content impact while controlling costs
• Partner with channel owners to lead content distribution strategy across paid, earned, owned, and shared channels
• Own channel strategy for the blog and social, including paid distribution strategy for organic social content
• Partner with Data & Analytics to build content performance infrastructure that connects channel metrics to business outcomes
• Establish KPIs and reporting mechanisms to track content performance and ROI
• Lead, mentor, and develop a team of 25-30 across thought leadership, social, product education, and blog

VP of Global Content

Director

• As a strategic partner to our Product and Technology teams, you will shape and amplify Xero's external narrative across AI, Payments, Payroll, and other key products.
• You will play a central role in driving awareness of our innovation agenda, demonstrating how our intelligent, connected products help small businesses and their advisors thrive.
• This involves developing and leading external communications strategies that position us as a category leader in applied AI and financial technology.
• You will translate sophisticated concepts into narratives that resonate globally, serving as a trusted advisor to senior product leaders while driving positive media coverage across business, technology, and trade outlets.
• You will manage and mentor a global team of in-house and external contributors, fostering a collaborative and strategic approach to communications.
• Working closely with Corporate Communications, Social Media, Global Brand, and Marketing teams, you will ensure our messaging and goals are aligned to create a unified voice in the market.

Senior Director of Communication, Product

Account Manager

• take full ownership of the territory, shaping a strategy that originates and executes high-performing partnerships
• build executive-level relationships with key strategic partners and independently manage complex, high-value deals
• ensure the partnerships agenda remains a strategic pillar for our success in Asia
• developing and championing a comprehensive partnerships strategy
• building a robust pipeline of opportunities that drive distribution and extend our ecosystem
• representing Xero at key internal and external events and media opportunities

Head of Partnerships

Full-stack Engineer

• Deliver the features most critical to Xero’s success in the UK
• Solve complex problems across Xero’s products
• Ensure technical excellence while navigating complexity between regional needs and global roadmaps
• Collaborate with various product owners across Xero
• Design, build, and ship solutions

Senior Engineer

Engineering Manager

• drive the delivery of high-quality software by leading a high-performing inclusive team
• act as the technical anchor, balancing predictable roadmap delivery with a relentless focus on team growth, technical excellence, and system health
• guide team to hone their craft, champion AI-native workflows, and resolve complex technical challenges to deliver impactful outcomes
• lead a results-driven team that operates with clear goals and ownership
• foster a high-trust environment where 'blameless' problem-solving is the norm
• work closely with Product and Design partners to shape solutions that truly matter to customers
• modernise architectures and improving CI/CD maturity to reduce operational risk
• embed AI-native engineering workflows across the SDLC to boost velocity and reduce toil
• refine system design and architecture for high-scale, high-availability distributed systems
• drive visibility into system health and technical debt to enable proactive improvements

Customer Support

• Play a vital role in ensuring customers unlock the full value of Xero
• Provide high-quality support and guidance through various channels
• Help build a stronger economy and empower the community behind small businesses
• Engage in proactive call campaigns
• Manage and resolve customer cases using platforms like Salesforce

Customer Experience Specialist

• Play a vital role as a brand ambassador and trusted advisor
• Provide high-quality support and guidance through various channels
• Engage in proactive call campaigns for customer actions
• Utilize modern tools and technology for customer support
• Manage and resolve customer cases using platforms like Salesforce
• Adapt to the evolving CX strategy and product landscape