Salary
💰 $200,000 - $230,000 per year
About the role
- Designing end-to-end product experiences, taking new products from 0 to 1.
- Design intelligent systems that balance usability, automation, and human–AI collaboration.
- Explore and shape AI-powered workflows where outcomes evolve dynamically.
- Apply strong interaction, systems, and visual design skills to solve real customer problems at scale.
- Contribute to Xero’s evolving design systems for both traditional and AI-native interfaces.
- Use AI tools to accelerate exploration, storytelling, and prototyping.
- Grow AI adoption and fluency across the design team.
- Partner with Design, Product, and Strategy leaders to define a clear design vision aligned to broader goals.
- Work closely with Marketing, Product Management, and Engineering to deliver cohesive end-to-end experiences.
- Align design direction with product and company strategy.
- Contribute to the development and refinement of design patterns—or create new ones where needed.
- Scale and evolve solutions across teams and product areas.
- Maintain positive relationships across teams and functions.
- Partner with researchers and contribute to qualitative and quantitative research.
- Uncover deep insights into customer behaviour and emerging usage patterns.
- Collaborate on ethical, safe, and explainable AI practices.
- Mentor and coach designers to make better product decisions.
- Influence, challenge, and enable teams to raise the bar on design quality.
- Help build and improve strategic design practices, tools, processes, and frameworks.
- Lead regular design sessions to guide and support cross-team collaboration.
- Simplify complex design and technology challenges, helping teams navigate them effectively.
Requirements
- Ability to learn, adapt and embrace new technologies and ways of working.
- Track record of innovating and delivering design experiences at scale.
- Demonstrated quality in design craft, process and thinking.
- The ability to work at a fuzzy high level, and deal well with ambiguity.
- Recognized as an expert within the field of design, with extensive design specialist knowledge.
- Excellent communication skills.
- An inclusive, collaborative approach that helps maintain our values and contributes to making Xero a great place to work.
- Experience with AI design tools as part of your core workflows and practice.
- Experience in designing multi-modal AI experiences across multi platforms and devices.
- Experience leading other designers working on complex software and services.
- Experience building and iterating on a product based on usage patterns, user feedback and an evolving strategic landscape.
- A portfolio that demonstrates high-quality design outcomes, contributing to user experience and business value.
- A mastery of the entire design process from uncovering customer needs and pain points, to executing elegant interfaces.
- Very generous paid leave to use however you’d like (plus statutory holidays!)
- Dedicated paid leave to care for your physical and mental wellbeing
- Employee Assistance Program to access mental health care for you and your family
- Employee resource groups
- Wellbeing programming and allowances
- Medical, dental, vision, and disability insurance
- Fertility and family forming financial support
- 401k contribution matching
- 26 weeks of paid parental leave for primary caregivers
- Employee Share Plan
- Beautiful offices with snacks and break areas
- Flexible working
- Career development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
interaction designsystems designvisual designAI designdesign patternsprototypinguser experience designdesign processmulti-modal designdesign craft
Soft skills
communicationcollaborationmentoringproblem-solvingadaptabilityinclusivityleadershipinfluencestrategic thinkingrelationship building