Associate Director/Director, Commercial Data Management

Xenon Pharmaceuticals Inc.

Associate Director/Director of Commercial Data Management overseeing commercial data ecosystem at Xenon Pharmaceuticals. Collaborating with various teams for successful first product launch.

Posted 7/21/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesSenior💰 $189,823 - $250,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial data management, governance, and quality assurance within the pharmaceutical and biotech sectors, with a strong focus on data stewardship and cross-functional collaboration. Proven ability to translate business needs into actionable data requirements and manage vendor relationships effectively.

Highest-signal resume keywords

Data GovernanceCommercial Data ManagementVendor ManagementData Quality ManagementProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data StewardshipData Dictionary ManagementData Quality Rules DefinitionData MappingData TransformationKPI DevelopmentAnalytics ImplementationData AggregationMaster Data ManagementCommercial Data Operations

Soft Skills

Cross-Functional LeadershipCommunicationDocumentationTeam DevelopmentProblem Solving

Tools & Technologies

Commercial Data PlatformsData WarehousingAnalytics ToolsMDM SolutionsCRM Systems

Industry Keywords

PharmaceuticalBiotechLife SciencesHealthcare Data OperationsCompliancePrivacyHCP/HCOPayer DataDigital EngagementField Activity

About the role

Key responsibilities & impact

Collaborate with internal and external partners on developing and operationalizing Xenon’s commercial data ecosystem across pre-launch, launch, and post-launch phases
Manage and define how commercial data will be governed, documented, validated, accessed, escalated, and used across the organization
Serve as the primary commercial business partner managing Xenon’s core data service partners (e.g. CDW, Data Aggregator, MDM, etc.) and data source partners, (e.g. Claims, Rx, SP, Payer, etc.) IT Partnership
Partner closely with IT on commercial data platform implementation, platform enhancements, system dependencies, integration patterns, security, compliance, performance, lineage, and architecture alignment
Translate cross-functional commercial priorities into clear data management requirements, data ownership models, business rules, decision rights, and operating processes
Serve as a commercial business owner or key steward for commercial master data management across HCP, HCO, affiliations, addresses, hierarchy, payer, payer bridge, customer master, and related identity domains
Establish and maintain data dictionaries, critical data elements, metadata, lineage, and business definitions for priority commercial master data domains
Design and manage a data stewardship process to ensure data quality issues are identified, communicated, prioritized, and resolved through consistent business-facing processes
Define, monitor, and evolve data quality rules, validation checks, reconciliation processes, completeness expectations, timeliness standards, accuracy thresholds, and issue escalation pathways
Support development of a governed KPI/metrics catalog into report-ready data assets with accompanying data dictionaries
Translate KPI and dashboard requirements into upstream data definitions, business rules, transformation logic, and validation expectations, for reporting and dashboard use
Partner with internal and vendor teams on go-live readiness (e.g. platform implementation, UAT, analytics/dashboards, etc.) and lifecycle management of data assets (e.g. Rx, Claims, CRM, payer, omnichannel engagement data, etc.)
Define commercial requirements for ingestion, data mapping, transformation, quality control, data dissemination, archival, lineage, and reporting readiness
Coordinate cross-vendor dependencies to ensure commercial data flows are complete, accurate, timely, and aligned to launch and steady state needs
Manage or support vendor deliverables including file layouts, data dictionaries, data transfer schedules, issue logs, quality checks, test files, SLA performance, and launch-readiness milestones
Develop and propose short- and long-term objectives for the function in accordance with overall Company strategies and plans
Plan and manage budget proposals and approved budgets in accordance with the Company’s strategic and operating plans and Finance policies
Recruit, lead, direct, develop, coach and evaluate direct reports, if any, in accordance with the Company’s Human Resource policies and practices
Act in accordance with Company policies, including, for example, the Code of Business Conduct and Ethics and ensure policies are understood and followed by direct reports, if any
Some international travel may be required
Other duties as assigned

Requirements

What you’ll need

Minimum undergraduate degree; 8+ years of relevant management experience or combination of degrees and experience
Advanced degree in business, analytics, data management, information systems, life sciences, public health, or related field preferred
5+ years of experience in pharmaceutical, biotech, life sciences, healthcare data operations, data management, data governance, or related roles
Experience working with most commercial data sources such as Rx, claims, CRM, HCP/HCO, payer, field activity, digital engagement, specialty pharmacy, hub/patient services, distribution, sales/inventory, formulary, or access data
Experience supporting commercial data warehouse, data aggregation, MDM, data governance, data quality, reporting, or analytics initiatives
Experience managing data vendors, data aggregators, MDM vendors, commercial data platforms, or analytics implementation partners
Strong understanding of HCP/HCO and payer master data, affiliation management, data stewardship, business definitions, data dictionaries, metadata, lineage, and data quality management
Ability to translate business needs into data requirements, business rules, vendor specifications, validation criteria, and operational processes
Experience partnering with IT, analytics, vendors, Legal, Compliance, Privacy, and business stakeholders.
Strong project management, vendor management, communication, documentation, and cross-functional leadership skills
Ability to operate in a lean, fast-paced, pre-launch or launch-stage biotech environment

Benefits

Comp & perks

medical
dental
vision
short-& long-term disability
accidental death & dismemberment
life insurance programs
Employee Assistance Program
travel insurance
retirement savings programs with company matching contributions
vacation
personal days
sick days
end-of-year company shutdown
Training, Learning & Development program including Tuition Assistance program for advanced degrees