CRM and Digital Marketing Specialist
Gregory's Food Service Group S.A.
Digital Project Manager
XDS - A Customer Experience Agency
full-time
Posted on:
Origin: • 🇺🇸 United States • Pennsylvania
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own delivery of complex digital marketing and web projects end-to-end
- Partner with designers, developers, strategists, and clients to deliver work
- Craft timelines, manage scopes, and monitor budgets and interdependencies
- QA landing pages and digital deliverables, troubleshoot analytics tags, and optimize paid search campaigns
- Prepare and provide accurate status updates to internal teams and clients
- Guide, coach, and mentor peer digital producers
- Drive and track interdependencies across platforms and work streams and assist with maintaining team metrics
- Facilitate stakeholder negotiations around scope and priority
- Jump in on resourcing, QA, documentation, and optimization as needed
- Report to the Director and collaborate across cross-functional teams
Requirements
- Oversee and manage entire digital presence for clients (e.g. website management, intranet, banner ads, landing pages, paid media campaigns, email campaigns, print flyers, social media, SEO/SEM, etc.)
- Proactively troubleshoot, resolve roadblocks, and keep projects moving smoothly—no babysitting needed
- Translate client goals into actionable plans with clarity, speed, and a deep understanding of modern digital marketing
- Monitor scope, budget, timelines, and interdependencies—always with an eye on outcomes
- Prepare and provide accurate status to internal teams and clients, including updates on delivery of campaigns, and identifying/communicating/resolving issues in a timely manner
- Effectively guide, coach, and mentor peer digital producers to grow their skills and meet project objectives
- Drive and track interdependencies across digital platforms, work streams, communicate status and assist with maintaining team metrics
- Facilitate negotiations between stakeholders around scope and priority
- Jump in where needed across tasks—from resourcing and QA to documentation and optimization
- Be a self-starter; resourceful and resilient in a fast-paced environment
- 3–5 years of experience in digital production or project management within an agency or fast-paced environment
- Strong cross-functional understanding of digital marketing, web development/design, SEO, paid media, and analytics
- Experience managing multi-channel campaigns and web projects with high visibility and measurable results
- Demonstrated ability to lead delivery while contributing directly to execution when needed
- Experience working with multiple clients and stakeholder groups
- Strong grasp of PM tools and techniques (we use Asana)
- Bachelor’s degree
- Reports to the Director
- Exceptional organizational, collaboration and communication skills
- Excellent attention to detail with the ability to work well under pressure
- Outstanding communication and interpersonal skills
- Patience and self-awareness
- Must be able to manage multiple projects simultaneously
- Bonus: Experience in healthcare (pharma/biotech), small nimble agencies, lead-gen/growth marketing (SEM/SEO)
