ServiceNow Software Engineer

Xcelerate Solutions

Software Engineer - ServiceNow involved in designing, developing, and supporting government technology solutions. Collaborating with teams to deliver secure applications for federal cybersecurity standards.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Proficient in ServiceNow development, including ITSM, ITOM, and ITAM, with strong capabilities in building custom applications and integrations. Demonstrates expertise in Agile methodologies, secure coding practices, and compliance with federal security standards.

Highest-signal resume keywords

ServiceNow DevelopmentJavaScript/TypeScript ProgrammingREST API DevelopmentAgile Software DevelopmentFederal Security Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow App EngineFlow DesignerJavaScriptHTMLCSSC++PythonRESTSOAPSQL

Soft Skills

Analytical SkillsTroubleshootingCommunication

Tools & Technologies

ServiceNow StudioIntegrationHubGitVersion Control

Industry Keywords

IT Service ManagementIT Operations ManagementIT Asset ManagementCustomer Service ManagementNISTFedRAMPFISMASection 508 Compliance

Tech Stack

Tools & technologies

Cyber SecurityITSMJavaJavaScriptOraclePostgresPythonServiceNowSOAPSQLTypeScript

About the role

Key responsibilities & impact

Configure and customize ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Customer Service Management
Develop custom applications using ServiceNow App Engine and Flow Designer
Build and maintain business rules, client and server scripts, UI policies and actions, ACLs, notifications, and catalog items
Develop integrations using REST, SOAP, IntegrationHub, MID server, and external APIs
Collaborate with business analysts and government stakeholders to gather requirements and translate business needs into technical solutions
Participate in Agile software development activities, including sprint planning, daily stand-ups, backlog refinement, demonstrations, and retrospectives
Perform unit testing, integration testing, system testing, and user acceptance testing support
Troubleshoot production issues and implement timely corrective actions
Develop and maintain technical documentation, including solution designs, configuration guides, and operational procedures
Support platform upgrades, patching, and release management activities
Implement secure coding practices and ensure solutions comply with federal security and governance requirements
Collaborate with cybersecurity teams to ensure compliance with federal security standards including NIST, FedRAMP, FISMA, and agency-specific policies
Support Authority to Operate (ATO) activities and security assessments
Ensure solutions comply with Section 508 accessibility requirements when applicable

Requirements

What you’ll need

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related discipline (or equivalent professional experience)
3–7 years of professional software development experience
2-5 years of hands-on ServiceNow development experience
Strong programming experience with one or more of the following: JavaScript/TypeScript, Java, C#, Python, C++
Experience developing JavaScript, HTML, CSS, C++, and Python
Experience with ServiceNow Studio, Flow Designer, IntegrationHub, Script Includes, Business Rules, Client Scripts, UI Actions, and Catalog development
Experience developing REST APIs and web applications
Experience with Git and modern version control practices
Familiarity with relational databases such as SQL Server, PostgreSQL, and Oracle SQL Developer
Experience working in Agile software development environments
Strong analytical, troubleshooting, and communication skills.

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities