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Personnel Security Assistant
Xcelerate SolutionsPersonnel Security Assistant in Xcelerate Solutions managing inquiries and records in personnel security. Collaborating as part of a responsive team in a professional knowledge center environment.
About the role
Key responsibilities & impact- Assist the Government operating a responsive, courteous, and professional knowledge center
- Provide accurate and complete data concerning Personnel Security for Industry Knowledge Center Support
- Review investigation request submissions for completeness and risk
- Receive and process notifications and notices from Facility Security Officers
- Maintain National Security Databases/Classified Databases to meet program requirements
- Ensure cases are complete and accurate for adjudicative determination
Requirements
What you’ll need- High School Diploma or equivalent plus two years of relevant experience (or associate degree plus one year; or Bachelor's/Master's degree) ideally in a fast-paced customer service-oriented position
- Consistent attendance, punctuality, and adherence to assigned work schedule is required
- Demonstrated skills and experience providing accurate responses to customer inquiries
- Demonstrated strong written, verbal, and interpersonal communication skills
- Ability to exercise sound judgement and discretion in performance of duties
- Demonstrated detail orientation, organizational skills, and time management skills
- Working experience with Microsoft Office Suite (Outlook, Word, Excel) and standard office equipment; SharePoint experience desired
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data AccuracyCase ManagementInvestigation ReviewAdjudicative DeterminationPersonnel Security Knowledge
Soft Skills
Sound JudgementDiscretionOrganizational SkillsTime ManagementWritten Communication