Personnel Security Assistant

Xcelerate Solutions

Personnel Security Assistant in Xcelerate Solutions managing inquiries and records in personnel security. Collaborating as part of a responsive team in a professional knowledge center environment.

Posted 7/8/2026full-timeHanover • Maryland • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining National Security Databases and providing accurate data for Personnel Security. Strong communication, organizational, and time management skills are essential for effective customer service and case management.

Highest-signal resume keywords

National Security Databases ManagementCustomer Service ExperienceDetail OrientationMicrosoft Office Suite ProficiencyInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AccuracyCase ManagementInvestigation ReviewAdjudicative DeterminationPersonnel Security Knowledge

Soft Skills

Sound JudgementDiscretionOrganizational SkillsTime ManagementWritten Communication

Tools & Technologies

Microsoft Office SuiteSharePointStandard Office Equipment

Industry Keywords

Government SupportKnowledge CenterFacility Security OfficersRisk Assessment

About the role

Key responsibilities & impact

Assist the Government operating a responsive, courteous, and professional knowledge center
Provide accurate and complete data concerning Personnel Security for Industry Knowledge Center Support
Review investigation request submissions for completeness and risk
Receive and process notifications and notices from Facility Security Officers
Maintain National Security Databases/Classified Databases to meet program requirements
Ensure cases are complete and accurate for adjudicative determination

Requirements

What you’ll need

High School Diploma or equivalent plus two years of relevant experience (or associate degree plus one year; or Bachelor's/Master's degree) ideally in a fast-paced customer service-oriented position
Consistent attendance, punctuality, and adherence to assigned work schedule is required
Demonstrated skills and experience providing accurate responses to customer inquiries
Demonstrated strong written, verbal, and interpersonal communication skills
Ability to exercise sound judgement and discretion in performance of duties
Demonstrated detail orientation, organizational skills, and time management skills
Working experience with Microsoft Office Suite (Outlook, Word, Excel) and standard office equipment; SharePoint experience desired

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Professional development opportunities