FFS Support Representative
Farmers Insurance
User Support Specialist – Intelligence Data Discovery, Tradecraft
Xcelerate Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Bethesda • Maryland • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
TypeScript
About the role
- Designing, developing, deploying, and operating a DoD-wide Tasking, Collection, Processing, Exploitation, and Dissemination (TCPED) workflow management platform for Open-Source Intelligence (OSINT)
- Collaborate with DTP team members, customer staff, and IC users to understand requirements
- Provide DTP software familiarization and discovery tradecraft to enable Intelligence Community (IC) users to search for and retrieve relevant data
- Build professional relationships to enable the use of novel technologies and tradecraft
- Identify and pursue opportunities to increase user adoption of the DTP software and relevant data
Requirements
- An active TS/SCI clearance with the ability to obtain a Polygraph
- A Bachelor’s Degree and minimum 4 years of related experience working with, or as, an all-source intelligence analyst
- Experience working with Intelligence Community and Law Enforcement Agencies
- Experience with creating user guides and training end users for software platforms
- The ability to perform well in a dynamic, fast-paced environment
- Excellent written and verbal communication skills
Benefits
- Flexible schedule
- Collaboration with talented professionals
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software developmentworkflow managementOpen-Source Intelligence (OSINT)user guide creationtraining end users
Soft skills
collaborationrelationship buildingcommunicationadaptabilityproblem-solving
Certifications
TS/SCI clearancePolygraph