DHS Case Analyst
Xcelerate Solutions
full-time
Posted on:
Location Type: Remote
Location: Virginia • United States
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About the role
- Coordinating and effectively communicating with all personnel within the program, including 1099 field investigators.
- Managing all investigative Add Leads requests on cases, including scoping leads in the Case Management System.
- Performing QC of case received documents, attachments and materials.
- Analyzes public records, such as law enforcement reports, bankruptcies, judgements, and collection actions against the subject of investigations.
- Performing review duties to include QC of leads scheduled, assigned and accepted by field investigators to ensure case coverage is met.
- Performing a check of completed field investigations for compliance with national standards (FIS-Federal Investigative Standards) and DHS customer requirements and if additional work or corrections are needed to ensure this is completed.
- Scoping received cases and inputting into the case management system.
- Monitoring timeliness of items being worked in the case life cycle to ensure records and interviews are completed in a timely manner.
- Monitoring Quality of completed investigative work and report areas of improvement to Reviewer Supervisor to coordinate with training.
Requirements
- Bachelor degree or equivalent combination of education and experience + 5 years of experience
- Active Top-Secret Clearance
- Able to obtain approval from DHS government customers
- Experience in working Federal Background Investigations
- Organization skills to balance and prioritize work
- Interpersonal skills to interact with customers and team members
- Communication skills
- Analytical and problem-solving skills
- Personal computer and business solutions software skills
- Ability to identify, understand and apply federal, state and local changes to and/or new regulations/laws pertaining to personnel investigations
- Ability to work in a team environment
- Discipline in time management and ability to multitask
- Ability to synthesize information, identify key findings and determine conclusions
- Strong writing skills and proficiency with PC and networked environments.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case management systemquality controlpublic records analysisfederal background investigationsregulatory compliancedata synthesisproblem-solvingwriting proficiencytime managementmultitasking
Soft Skills
organizationinterpersonal communicationteam collaborationanalytical thinkingcommunicationdisciplineprioritizationcustomer interactionability to identify key findingsability to determine conclusions
Certifications
Bachelor degreeTop-Secret Clearance