Xcel Energy

Data Analyst

• Prepare reporting/statistical analysis for Supply Chain processes and understand how analysis impacts overall Supply Chain processes
• Support data management needs and activities
• Identify and implement process/system improvements in Supply Chain
• Standardize and optimize process design
• Develop and conduct training for internal/external customers on Supply Chain processes
• Perform in-depth research on complex audit questions, software system, or transactional problems
• Provide customer service support by assisting as a technical and informational resource to resolve questions/issues
• Utilize report writing tools to create insightful reporting from various data sources to monitor Supply Chain key performance metrics and exceptions
• Perform analysis (e.g., statistical, trend/correlation/control charts) to identify and proactively communicate trends, root causes, performance, etc
• Analyze reports to ensure data accuracy
• Lead the development of Process and System User documentation utilized by Supply Chain
• Develop and provide training on department systems and processes
• Review data quality issues and coordinate solutions with data owners
• Utilize project management skills to lead large projects to improve processes
• Communicate project milestones, obstacles, and progress
• Prepare management reports on program usage and compliance
• Reconcile and validate reports, troubleshoot technical problems, conduct testing, support system updates, and coordinate with IT staff
• Schedule independent reviews of processes, policy, procedures and/or contract quality
• Perform SOX assessment tests on Supply Chain controls
• Serve as a single point of contact for internal audits
• Accountable to correct & follow through on audit findings
• Identify, recommend, and write process controls, test scripts, and communications
• Audit, correct errors, and advise personnel on procedures to process Supply Chain transactions accurately
• Ensure compliance with associated corporate and regulatory requirements, such as sales tax, SOX, IRS, FERC

Supply Chain Data Analyst

Account Manager

• Develop, retain, and administer transmission related agreements for Xcel Energy Transmission's present and prospective investor-owned utilities, municipalities, rural electric associations and other non-retail customers
• Oversee and administer contracts with Power Producers who interconnect to the Xcel Energy system and deliver their product through the Xcel Energy transmission system
• Develop customer driven solutions for, and resolve disputes with, aforementioned customers
• Interface with Transmission Operations, control areas, reserve groups, RTO's, FERC and neighboring transmission systems
• Develop high-level relationships with industry customers while having extensive knowledge of Xcel Energy competitors
• Conceive, coordinate, negotiate and implement complex proposals, contracts and amendments to retain and increase transmission services for existing and new customers
• Maintain strong understanding of FERC orders/rulings, PSC requirements and RTO policies and procedures which affect interconnection and transmission service
• Develop and maintain relationships with wholesale customers
• Liaison to ISO, FERC and other non-retail Xcel Energy functions
• Initiate, develop, and maintain relationships with other utilities, suppliers, and other companies
• Identify and analyze customers' and competitors' strategies, needs and plans, create and develop market and competitive intelligence and market plans for new transmission services
• Originate, lead and direct interdisciplinary teams to provide and implement customized solutions to customers that bring added value to Xcel Energy delivery business unit
• Respond to inquiries regarding billings, services, rates, options, etc. when applicable
• Provide information and support to other departments concerning agreements (historical or current), rates, communications, loads, etc.

Transmission Account Representative

Manager

• Create and execute complete launch plans, marketing messaging and collateral as well as establishing all operational and support requirements for the launch
• Develop processes to manage the product pipeline and ensure product success
• Assess the financial & customer value and potential of the products and how they fit with customer needs and provide assessments to department leadership on readiness for launch
• Work with Product developers, Product managers, partners and sales channels to guide products to success
• Work closely with clients, partners and internal teams to outline product scope, objective and value
• Assess how well products are working in market, make investment decisions and provide feedback to product development and product management teams
• Identify new growth opportunities and promote opportunities to stakeholders
• Apply an agile methodology to the day to day work; conduct experiments within their portfolio, test products for viability and adapt product plans quickly

Commercialization Manager

Operations

• Perform a wide range of field work support activities, including the processing of completed work orders.
• Perform administrative support functions such as data entry, time reporting reconciliation, expense reporting, customer service, and general office management.
• Ensure a high level of accuracy within all operating systems to support data integrity and process adherence.
• Receive and complete job closeout of all work packets within various systems.
• Assess and monitor requirements for job closure.
• Analyze reports to verify labor and equipment charged to each work, job, trouble and miscellaneous order.
• Understand procedures and rules associated with time and expense reporting for union/non-union employees.
• Conduct periodic reviews of time reports and expenses to ensure report integrity and accuracy.
• Maintain proficiency in required timekeeping systems.
• Coordinate and initiate individual and group meetings as well as travel arrangements for the field operations department.
• Arrange schedules for management staff.
• Order office supplies and maintain equipment as needed.
• Greet and direct customers and answer phones.
• Serve as primary on-site contact for contractors and vendors where appropriate.
• Perform data entry and copying of drawings and forms.
• Assist as needed with record and document management functions including filing, record retention, and archiving and storing documentation associated with work orders once closed.
• Support KPI tracking and reporting.
• Assist with audits as well as Finance, Engineering and Field Operations activities related to compliance with internal business rules as well as state and regulatory requirements.
• Produce required compliance reports.
• Assist in the tracking of safety training completion.
• Ensure safety verifications on equipment is complete.
• Order and manage safety equipment and supplies.
• Organize block training events, safety celebrations and meetings.
• Provide assistance during emergency operations.

Administrative / Operations Specialist

• Uses and applies technical standards, principles, theories, concepts, and techniques to perform activities/assignments of limited scope.
• Supports the development of technical documentation (including but not limited to designs, testing, calculations, reports, standards, etc.)
• Utilizes and may assist with the development of procedures.
• Provides ongoing technical support for project activities within areas such as Operations, Maintenance, Testing/diagnostics, Regulatory, etc.
• May provide field engineering oversight for activities such as commissioning, testing, inspections etc. under direct supervision.
• Coordinates/leads projects or portions of projects (including phases such as research, design, equipment selection, procurement support, installation and commissioning), under the direction of a higher level engineer or supervisor.
• Under the direction of a higher level engineer/supervisor, supports bid/evaluation processes by performing basic analysis and calculations on existing documentation and materials that support the preparation of bid documents.
• In completing segments of technical evaluations for proposals may need to effectively communicate with other business areas of the company following appropriate processes.
• Effectively exchanges information in all formats, on matters having a wide range of importance and complexity both inter-organizationally and with outside customer/vendors.
• May coordinate the work of interns, drafters, technicians, and/or others and provides guidance and mentoring to less experienced engineers.
• Responsible for continuous self development of technical skills and competencies.
• May perform activities such as budgeting, estimating, forecasting, accounting, work order management, in support of engineering projects.

Distribution Grid Ops Engineer, Entry, Staff, Senior, Principal

Consultant

• Plan and conduct multiple, medium-to-large, critical projects and programs to ensure compliance with federal, state and local safety and health statutes and regulations.
• Develop, implement and evaluate the employee safety program in partnership with management.
• Provide technical consulting services which include recognition, evaluation and recommendations designed to minimize deficiencies and ensure compliance with federal, state, and local regulations.
• Engage and influence management to help develop their responsibility and leadership in safety in their locations.
• Assist site management with contractor safety questions and compliance paperwork.
• Monitor and interpret federal, state, and local safety and health rules and regulations which impact the business units.
• Author and communicate Company safety and health policies based on those rules and regulations.
• Develop training lesson plan content and provide regulatory compliance training to personnel for new hire safety orientations and annual OSHA required training.
• Act as the lead in safety and health audits and deliver feedback to business unit management on their accident elimination programs and regulatory compliance.

Senior Safety Consultant

• Manage all aspects of product life cycle to meet or exceed performance goals (P&L, customer acquisition/retention, customer sat, etc.) across relevant market and customer segments.
• Manage all aspects of the portfolio's marketing mix, communications, training, and support needs.
• Drive effectiveness of product delivery and customer satisfaction.
• Responsible for the corporation's product market vision, plans and status to meet market segments' needs and product goals.
• Oversee and ensure all portfolio strategies meet corporate and customer needs.
• Implement all aspects of portfolio's marketing mix including: pricing, sales channels, launch activities, acquisition and retention, life-cycle management and customer migration paths.
• Manage all aspects of daily product portfolio issues across segments to meet goals.
• Drive and champion initiatives across departments to achieve goals.
• Develop budgets, sales forecasts, sales & marketing expense and profitability goals.
• Track the progress of each portfolio (P&L) and product against target.
• Accountability to product P&L.
• Responsible for ensuring programs are being implemented within regulatory policies and requirements (specific for each state).
• Drive and champion recommendations to Product Development of new technologies available.
• Ensure product content and prices are accurate.
• Understand customers using internal and external data to determine customer needs, need gaps and preferences.
• Provide insight with customer journey mapping, personas, segmentation, demographics and other available data.
• Partner with internal stakeholders (operations, sales, customer care) to gain exposure and understanding to product/service/customer interactions and experiences.
• Collaborate with business partners to understand market issues, industry developments, competitors, market segment development/evolution, pricing strategies, value proposition, etc. and make recommendations on customer strategy.

Senior Product Portfolio Manager - Demand Side Management

Engineer

• Applies extensive technical expertise and has a higher-level understanding of the basic principles of other related disciplines.
• Fully demonstrates the unique technical skills and core competencies for this engineering level by applying advanced technical principles, theories and concepts.
• As a recognized internal technical SME, conceives plans and conducts research to develop procedures, codes and standards in problem areas of considerable scope and complexity.
• Manages bid/evaluation processes which include the preparation of bid documents, completion of technical evaluations for proposals and the review and approval of recommendations for selection.
• May lead multiple critical and/or complex projects.

Transmission Line Engineer – Senior/Principal

• Responsible for managing all consultants who are performing engineering and design professional services for Substation projects.
• Serve as organization spokesperson on advanced projects and/or programs.
• Manage bid/evaluation processes which include the preparation of bid documents, completion of technical evaluations for proposals and the review and approval of recommendations for selection.
• As a recognized internal technical SME, conceive plans and conduct research to develop procedures, codes and standards in problem areas of considerable scope and complexity.
• Acts as advisor to management and customers on advanced technical research studies and applications.
• May lead multiple critical and/or complex projects including research, design, equipment specification & selection, installation, start-up, commissioning and evaluation of work progress and results.

Substation Engineer, Senior

Digital Marketing

• Leads the development of integrated digital marketing campaigns that deliver on brand strategy and campaign pillars
• Brings cross-channel (social, digital platforms, media channels) expertise and best practices to inform strategic recommendations and tactical plans
• Guides integrated digital marketing projects by partnering with internal team and agency partners to deliver marketing strategy, paid approach, content development, publishing and reporting
• Provides overall project leadership within a business area or company-wide
• Directs activities including project analysis, needs assessment, budget, and strategic implementation
• Develops, documents and improves processes, recommending updates and needs to cross-functional teams
• Researches digital marketing trends and stays abreast of best practices including paid media, social media, and content trends, and presents insights to broader team
• Uses platform data and analytics to ground insights and develop strategies and tactics that support business goals
• Owns relationships with external partners, including vendors and agencies, social media management tool, and platforms like Google, Meta and other social platforms, to ensure project production meets quality and timing requirements; creative implementation on social channels is accurate, receives invoices and initiates payment process, including ensuring correct budget codes are used
• Understands and supports Xcel Energy's brand; understands and demonstrates behaviors in accordance with the corporate values
• Works with leaders within the business area to develop, implement, and monitor budgets for specified campaigns and media initiatives
• Ensures that leaders have an understanding of the process for developing budget recommendations and tracking
• Mentors and trains team members as appropriate as a senior level individual contributor

Principal Digital Marketing Consultant

• This role is responsible for creating and implementing new processes across the social media team including social care, paid social, and vendor management by leveraging collaboration tools, creating workflows, and incorporating industry best practices.
• In this role, you will own and facilitate paid social media budgets, leveraging your expertise to mentor and train other employees on paid social best practices.
• Working closely with the Customer Care team, this role will facilitate trainings, onboarding, escalation workflows and ongoing social support for social care.
• Ongoing management and troubleshooting of platforms and vendors, including a cross-functional content management tool, social media management platform, and social media vendors to support building a best-in-class social media practice.

Senior Social and Digital Marketing Ops Consultant

Chief of Staff

• Drives the day-to-day alignment, orchestration and reporting for key strategic planning processes to the CEO and Executive Committee
• Ensures various participants meet process and reporting requirements and deadlines
• Works closely with Strategy, One Xcel Energy Way, Risk Management and other key areas to align and standardize planning, reporting and decision-making processes across the company
• Establishes tracking and reporting mechanisms for strategic priorities and objectives and ensures priority and objective alignment across the organization
• Refines, adjusts and helps track progress for corporate incentives, working with HR and Finance, as well as ensuring alignment to Board approval processes
• Coordinates with Communications colleagues to properly communicate company goals and metrics to internal and external audiences
• Supports the execution of Board meetings and key processes, including yearly meetings scheduling, agenda setting, meeting logistics, and related activities
• Oversees and produces key Board communications and regular updates including monthly updates and CEO reports, presentations and messages
• Coordinates directly with Corporate Secretary, General Counsel and Chairman/CEO to ensure all Board requirements are met
• Helps establish the core meetings, meeting objectives and schedules for the CEO and Executive Committee
• Facilitates meetings as required and ensures proper meeting documentation, action item tracking, and follow up
• Ensures all meeting participants adhere to meeting objectives, principles and guidelines
• Assists in the management and orchestration of all aspects of the meetings, including venues, meals, and audio-visual support
• Supports the orchestration of the CEO’s internal and external engagement strategy, including integrated scheduling, correspondence review and response, and preparation and briefings for internal/external meetings
• Provides overall management for the Executive Leadership Team, including detailing group’s primary objectives, meetings, agendas, projects, and communications
• Coordinates with CEO, CHRO, and EC on ELT’s purpose, objectives, operating mechanisms, and success metrics
• Coordinates heavily with peers in the Executive Communications function to assess external engagement requests and supports successful execution of engagements
• Coordinates with CEO Executive Assistant to ensure schedule management and alignment
• Acts as a strategic partner and advisor to ensure initiatives continue to progress, identify gaps and opportunities and help teams move forward with clear plans and strong execution
• Oversees and manages special projects, ensuring they align with the company’s goals, objectives and vision
• Serves as a liaison between the CEO and other executives, employees, and external stakeholders
• Provides the CEO with critical information and analysis to support decision-making
• Attends meeting on behalf of the CEO as requested

AVP, Deputy Chief of Staff to CEO

Security Engineer

• Design security reference architectures and guardrails for AI/ML and generative AI solutions and for enterprise IAM capabilities.
• Define and maintain control baselines and guardrails for AI-enabled platforms and enterprise IAM.
• Conduct threat modeling and risk assessments for AI use cases.
• Partner with product and engineering teams to embed security requirements into the AI lifecycle.
• Ensure AI solutions and IAM controls align with applicable regulatory expectations and internal policies.

Senior / Principal Security Architect – AI, OT

• Supervise a high performing, safe operations team across multiple functions, facilities, or commodities while driving the efficient and cost-effective use of numerous resources through consistent and effective application of policies and procedures.
• Assure safe, reliable, and compliant operations, drive continuous improvement, and ensure customer satisfaction.
• Drive attainment of corporate and business unit strategies, goals and objectives, and process and performance metrics.
• Provide visible safety leadership and actively contribute to the creation, implementation, and continuous improvement of a strong, sustainable safety culture in partnership with Safety Consultant.
• Drive real-time safety accountability by engaging the team through safety meeting participation, job briefs, audits, training, accident investigation/event assessment, and job site observations.
• Evaluate team performance based on operational efficiency, reliability and quality metrics and take corrective action where appropriate, focusing on process adherence and data integrity.
• Identify continuous improvement opportunities and drive adoption of process changes through effective collaboration and expectation setting.
• Provide direct leadership over crew effectiveness, quality and productivity.
• Maintain a continuous presence in the work environment and assist in removing barriers with pre-requisites, materials, stakeholder, and other issues.
• Ensure correct crew composition and skills are in place to meet operational, reliability, customer and financial objectives.
• Assist in preparing resource forecasts and providing input to longer-term work plans.
• Recruit talented employees, participate in workforce and development planning efforts, establish clear expectations, and effectively and manage performance.
• Provide training, coaching and oversight and drive employee engagement.
• Build and maintain effective internal and external relationships with areas that support Operations.
• Provide strong working knowledge of necessary systems and resources to assist employees, other work groups, and/or customers and stakeholders.
• Enable crews to provide solutions to issues and improve customer/stakeholder satisfaction.
• Oversee and coordinate the execution and documentation of work in accordance with Xcel Energy policies and procedures, labor agreements, and regulatory standards.
• Support and ensure required compliance and technical training is completed. Establish, monitor, and track processes to ensure regulatory compliance.

Operations Manager – System Protection

Mechanical Engineer

• Uses and applies technical standards, principles, theories, concepts, and techniques to perform activities/assignments of limited scope.
• Supports the development of technical documentation (including but not limited to designs, testing, calculations, reports, standards, etc.)
• Utilizes and may assist with the development of procedures.
• Provides ongoing technical support for project activities within areas such as Operations, Maintenance, Testing/diagnostics, Regulatory, etc.
• May provide field engineering oversight for activities such as commissioning, testing, inspections etc. under direct supervision.
• Coordinates/leads projects or portions of projects (including phases such as research, design, equipment selection, procurement support, installation and commissioning), under the direction of a higher level engineer or supervisor.
• Supports bid/evaluation processes by performing basic analysis and calculations on existing documentation and materials that support the preparation of bid documents.
• Effectively exchanges information in all formats, on matters having a wide range of importance and complexity both inter-organizationally and with outside customer/vendors.
• May coordinate the work of interns, drafters, technicians, and/or others and provides guidance and mentoring to less experienced engineers.
• Responsible for continuous self-development of technical skills and competencies.
• May perform activities such as budgeting, estimating, forecasting, accounting, work order management, in support of engineering projects.