Training and Knowledge Management Specialist

Xcel Energy

Training and Knowledge Management Specialist building Xcel Energy’s centralized Knowledge Base. Creating training, communications, and user-friendly information systems for an electricity and natural gas provider.

Posted 8/7/2026full-timeDenver • Colorado, Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $64,100 - $90,967 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and managing a centralized Knowledge Base, creating effective communication tools, and translating complex information into user-friendly formats. Proficient in content development, training, and strategic partnership with business units to enhance knowledge management.

Highest-signal resume keywords

Knowledge Base ManagementContent DevelopmentCommunication Tools CreationTraining ExperienceData Visualization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content PublishingDatabase ManagementInformation IndexingAnalytical SkillsProblem-Solving Skills

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsDetail-OrientedPrioritization Skills

Tools & Technologies

Microsoft OfficeVideo Production ToolsGraphic Design Software

Industry Keywords

Knowledge ManagementEmployee TrainingStrategic PartnershipsUser-Friendly Design

About the role

Key responsibilities & impact

Design, implement, maintain, and improve a centralized Knowledge Base for enterprise knowledge management
Build strategic partnerships with business units to gather department-related data and information
Partner with business leaders to develop and deliver communication tools and products
Translate technical information and data into understandable, persuasive formats that support employee decision-making
Determine user-friendly methods for storing and displaying information
Develop communication and training content for business areas
Produce job aids, work instructions, training courses, slide decks, communication bulletins, and shareable or streamable videos with subject matter experts
Integrate data and information into key messages for Knowledge Base incorporation
Develop videos, graphics, and charts to communicate data and processes
Develop and organize a user-friendly employee information retrieval system
Manage content, information indexing, system workflow, and rules for information presentation
Partner with Business Systems to implement requirements in a user-friendly format

Requirements

What you’ll need

Bachelor's degree in Communication or equivalent education and experience
Three years of related experience
One year of training experience preferred
Strong organization, analytical, verbal and written communication, and problem-solving skills
Detail-oriented with strong organizational and prioritization skills
Microsoft Office, database, and content publishing skills
Requires up to 25% travel

Benefits

Comp & perks

Annual Incentive Program
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA) if enrolled in eligible health plan
Limited-Purpose FSA if enrolled in eligible health plan and HSA
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement if enrolled in eligible health plan
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Paid time off (PTO)
Holidays
Volunteer Paid Time Off (VPTO)
Parental Leave