Customer Care Clerk

Xcel Energy

Data entry Clerk responsible for entering web service orders into the billing system for Xcel Energy. Requires attention to detail and customer service experience.

Posted 5/23/2026part-timeEau Claire • Texas, Wisconsin • 🇺🇸 United StatesJunior💰 $14 - $15 per hourWebsite

About the role

Key responsibilities & impact

Responsible for accurately entering in detail from service orders via multiple communication channels.
Performing consistently to meet objectives and goals.
Performing work and handle customers in a professional and respectful manner.
Performing other limited duties as assigned, including projects as needed.

Requirements

What you’ll need

High School education or equivalent required.
1 year experience in a customer service environment required.
Strong attention to detail with a high degree of accuracy.
Ability to work independently and in multiple computer systems.
Must be results oriented.
Good verbal and written skills required.

Benefits

Comp & perks

Spot On Bonus
Medical/Pharmacy Plan
Dental
Vision
Life Insurance
Dependent Care Reimbursement Account
Health Care Reimbursement Account
Health Savings Account (HSA) (if enrolled in eligible health plan)
Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
Transportation Reimbursement Account
Short-term disability (STD)
Long-term disability (LTD)
Employee Assistance Program (EAP)
Fitness Center Reimbursement (if enrolled in eligible health plan)
Tuition reimbursement
Transit programs
Employee recognition program
Pension
401(k) plan
Paid time off (PTO)
Holidays
Volunteer Paid Time Off (VPTO)
Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

attention to detailprofessionalismrespectfulnessresults orientedverbal communicationwritten communicationindependence

Certifications

High School education or equivalent