Senior Social and Digital Marketing Ops Consultant
Xcel Energy
full-time
Posted on:
Location Type: Office
Location: Minneapolis • Colorado • Minnesota • United States
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Salary
💰 $84,900 - $120,567 per year
Job Level
About the role
- This role is responsible for creating and implementing new processes across the social media team including social care, paid social, and vendor management by leveraging collaboration tools, creating workflows, and incorporating industry best practices.
- In this role, you will own and facilitate paid social media budgets, leveraging your expertise to mentor and train other employees on paid social best practices.
- Working closely with the Customer Care team, this role will facilitate trainings, onboarding, escalation workflows and ongoing social support for social care.
- Ongoing management and troubleshooting of platforms and vendors, including a cross-functional content management tool, social media management platform, and social media vendors to support building a best-in-class social media practice.
Requirements
- Bachelor’s degree in Marketing, Communications or related field or a combination of education and experience providing equivalent knowledge.
- 7+ years of experience in social media, marketing or related roles.
- Experience owning processes, facilitating change, guiding work across teams, and influencing across an organization.
- Ability to think strategically, to anticipate impacts/problems/issues and offer solutions or ideas for change.
- Excellent communication and organizational skills.
- Good interpersonal skills and ability to work on project teams.
- Experience leading and executing paid social media campaigns and managing multiple projects at a time is required.
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
social media managementpaid social media campaignsprocess implementationworkflow creationbudget managementtraining facilitationtroubleshootingproject managementstrategic thinkinginfluencing
Soft Skills
communicationorganizational skillsinterpersonal skillscollaborationmentoringproblem-solvingchange managementteamworkleadershipadaptability