Principal Business Functional Consultant, Transformation – Process Governance
Xcel Energy
full-time
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • Minnesota • United States
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Salary
💰 $97,600 - $159,100 per year
Job Level
About the role
- Serve as a strategic advisor for business functional teams by providing deep subject matter expertise, operational insights and high impact process recommendations across business functions.
- Define and operationalize how business processes are owned, changed, and governed across transformation initiatives.
- Establish clear ownership and decision rights for end‑to‑end business processes, including escalation paths and approval authority.
- Define and maintain standard process definitions aligned to customer journeys, ensuring consistency across functions and solutions.
- Design, facilitate, and participate in process governance forums to review, prioritize, and approve process changes.
- Ensure process decisions, standards, and changes are documented and clearly communicated to impacted stakeholders.
- Lead cross‑functional coordination to manage process impacts, dependencies, and downstream operational implications.
- Implement ongoing monitoring and feedback mechanisms to assess process performance and support continuous improvement.
- Serve as a senior process and functional expert supporting transformation programs and major projects.
- Ensure business requirements and process needs are accurately captured, validated, and translated into design and delivery artifacts.
- Provide expert review and quality assurance for functional and process documentation, including process flows, user stories, use cases, and operational readiness materials.
- Identify operational, compliance, and adoption risks early and partner with delivery teams to ensure mitigation strategies are incorporated into program plans.
- Act as a liaison between business operations, transformation leadership, technology teams, and change enablement to ensure user experience, process integrity, and compliance are prioritized.
- Ensure processes are designed for long‑term operational ownership, including controls, handoffs, metrics, and post‑go‑live governance.
- Support the definition of process KPIs and performance measures to enable sustained adoption and continuous improvement.
- Partner with operational leaders to ensure effective transition from program delivery to business as usual ownership.
Requirements
- Bachelor’s degree in business or related field; or equivalent combination of training and relevant experience.
- 7+ years of experience in business operations, process management, transformation delivery, or cross-functional programs.
- Demonstrated expertise in end‑to‑end business process design, governance, and operational integration across multiple functions.
- Proven ability to influence decision‑making across business, technology, and change teams without direct authority.
- Demonstrated experience with Signavio or other similar process mapping tools.
- Experience serving in a process governance, process owner, or operating model role within large‑scale transformation programs or major projects.
- Experience aligning enterprise process standards to customer journeys or future‑state operating models.
- Familiarity with regulated environments and compliance‑driven process design.
- Strong facilitation skills for governance forums and executive‑level discussion.
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process designprocess governanceoperational integrationprocess mappingprocess performance monitoringKPI definitiontransformation deliveryprocess documentationrisk identificationchange management
Soft Skills
strategic advisinginfluencing decision-makingcross-functional coordinationfacilitationcommunicationstakeholder engagementproblem-solvingleadershipcollaborationcontinuous improvement