Technical Support Representative (Remote)
Concentrix
iOSMacOS
Salary
💰 $45 - $100 per hour
Job Level
Mid-LevelSenior
Tech Stack
MacOSReact
About the role
- Use proprietary software applications to provide input/labels on defined projects involving medical content.
- Support and ensure the delivery of high-quality curated data for AI training.
- Participate in gathering or providing data (text, voice, video), including annotations, audio recordings, or video sessions.
- Play a pivotal role in supporting and contributing to the training of new tasks, working closely with technical staff.
- Interact with technical staff to help improve the design of efficient annotation tools.
- Choose complex problems across medicine/pharmacy (e.g., determining differential diagnoses, patient management, medical imaging) aligned with your expertise.
- Help democratize access to medical information for users worldwide.
- Solve problems to guide Grok to enhance medical care quality, optimize clinical decision-making, accelerate pharmaceutical discovery, advance diagnostic imaging, and streamline medical procedures.
- Regularly interpret, analyze, and execute tasks based on evolving instructions.
Requirements
- Must be either an MD, DO, NP, PharmD, DDS, DMD, or possess a Master’s or PhD in a related field.
- Proficiency in reading and writing, both in informal and professional English.
- Strong ability to navigate various information resources, databases, and online resources.
- Outstanding communication, interpersonal, analytical, and organizational capabilities.
- Solid reading comprehension skills and capacity to exercise autonomous judgment with limited data/material.
- Strong passion for and commitment to technological advancements and innovation.
- Comfortable providing or gathering text, voice, and video data, including annotations and recordings.
- Available to work evenings and weekends; flexibility required.
- For personal-device workers: Chromebook, Mac with MacOS 11.0 or later, or Windows 10 or later.
- Must own and have reliable access to a smartphone.
- We are unable to provide visa sponsorship.
- If based in the US, we are unable to hire in Wyoming and Illinois at this time.
- Part-Time applicants must be committed to working at least 20 hours/week (with at least 10 of these hours on weekdays) and no more than 29 hours/week.
- Full-Time applicants expected to work ~40 hours/week (ideal 9-5:30pm local time) though flexible hours can be offered.
- Preferred: publications or first-authorship, previous AI Tutoring experience, teaching experience, technical writing/journalism/professional writing experience.
