Technical Support Technician (Level 1)
WYNTECH SRL
full-time
Posted on:
Location Type: Office
Location: Campo Grande • 🇧🇷 Brazil
Visit company websiteJob Level
Junior
About the role
- Minimum of 12 (twelve) months of experience working in IT support and/or Help Desk activities.
- Minimum of 6 (six) months of experience in a Call Center environment.
Requirements
- Completed high school or Technologist degree, proven by academic records (ficha 19), a high school completion certificate, or an equivalent declaration.
- Certificate of participation in courses relevant to IT support activities, with a minimum duration of 20 (twenty) hours.
- Certificate of participation in a Help Desk, Call Center, or equivalent course, with a minimum duration of 20 (twenty) hours.
Benefits
- Transportation allowance – assistance for daily commuting between residence and workplace.
- Meal/Food allowance – monthly credit to cover meals or purchases at participating establishments.
- Medical and Dental Insurance – comprehensive health plans ensuring quality care.
- Life Insurance – financial protection for the employee and their family.
- Training and Development – ongoing training and professional development opportunities.
- Partnership: Sesc.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Certifications
high school completion certificateTechnologist degreecertificate of participation in IT support coursescertificate of participation in Help Desk coursescertificate of participation in Call Center courses