FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- You will help build our Compliance Operations function within Customer Success from the ground up
- You will configure and operate our initial compliance and transaction-monitoring tooling and continuously refine the related processes
- You will be responsible for operational topics related to transaction monitoring, KYC, merchant reviews, and licensing requirements
- You will handle incoming alerts, assess cases, and derive appropriate actions
- You will work closely with colleagues from Customer Success, Product, Operations, and external partners to set up clean, scalable processes
- You will be trained in additional Customer Success areas and provide operational support there, especially in onboarding, service, telephony, and ticket handling
Requirements
What you’ll need- You have experience in compliance operations, risk operations, FinTech, payments, banking, KYC, transaction monitoring, or a comparable environment
- You work in a very structured way and can analyze, assess, and document cases clearly
- You make pragmatic decisions and are comfortable taking responsibility for operational measures
- You understand that compliance and customer experience must not be mutually exclusive
- You handle risk cases with clarity and assertiveness
- You are communicative, service-oriented, and enjoy working close to customers—via tickets (HubSpot) or by phone
- You thrive in a dynamic environment where not everything is fully defined yet
- Fluent German and English (C1)
Benefits
Comp & perks- Significant scope to shape product and processes with direct impact
- A small, ambitious team with direct communication
- Remote-first culture
- Modern equipment/setup
- Twice-yearly, world-class team offsites
- Company pension plan plus a choice of an allowance: home-office allowance, Urban Sports Club membership, or childcare subsidy
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Transaction MonitoringKYCRisk OperationsCompliance DocumentationOperational Process Refinement
Soft Skills
Service-OrientedCommunicativePragmatic Decision-MakingClarity in Handling Risk Cases