Centralized Scheduler

WVU Medicine

Scheduler responsible for managing outpatient visits and procedures in multiple clinics. Ensuring patient records are up-to-date and handling scheduling modifications as needed.

Posted 7/14/2026full-timeRemote • Virginia, West Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in scheduling and registering patients for outpatient visits and procedures, ensuring accurate collection and verification of patient information while maintaining effective communication with patients and staff.

Highest-signal resume keywords

Patient SchedulingRegistration PreparationInformation VerificationPatient CommunicationComplaint Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Interpersonal SkillsOrganizational SkillsCommunication Skills

Certifications & Qualifications

High School Diploma or EquivalentState Criminal Background Check

Industry Keywords

Outpatient VisitsAmbulatory ClinicsPatient CareScheduling GuidelinesMedical Appropriateness

Tech Stack

Tools & technologies

Realm

About the role

Key responsibilities & impact

Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics.
Collecting all necessary information for schedule and registration preparation.
Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date.
Schedule and register patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic.
Obtain and collect all necessary information from the patient/customer to schedule and register the patient for an appointment.
Identify and communicate need for scheduling modifications and development.
Notify appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
Receive and respond to patient and staff needs and complaints appropriately within the realm of the “patient care” environment, involving department supervisors and patient representatives as needed.
Consult with referring physician’s office to ensure written and/or electronic orders exist and obtain them as needed.
Verify upon receiving for completeness of the written orders and notes.
Make documentation that outside orders are requested.
Complete Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in.
Respond to all patient communication in a timely manner.
Escalate any immediate needs to the appropriate area of responsibility.

Requirements

What you’ll need

High School diploma or equivalent
State criminal background check and Federal (if applicable), as required for regulated areas.

Benefits

Comp & perks

Standard office environment