FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Member Service Representative
WVU MedicineMembership Services Representative at Peak Health answering member inquiries and resolving issues through inbound and outbound calls. Contributing to a compassionate and efficient Membership Services Team.
About the role
Key responsibilities & impact- Verify member information while addressing general questions.
- Responds to and resolves all issues/inquires to assure an efficient and seamless member experience.
- Maintains open channels of member communications doing outreach as required.
- Meets all production and quality standards, maintaining work queues according to department standards.
- Effectively communicates with internal and external staff.
- Elevates issues to the next level of supervision, as appropriate.
Requirements
What you’ll need- High School diploma/GED
- Two (2) years of customer service experience in a call center environment
- Familiarity with Medical insurance services process
Benefits
Comp & perks- Healthcare experience
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem SolvingInterpersonal SkillsOrganizational Skills
Certifications
High School DiplomaGED