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WVU Medicine

SNP Engagement Specialist

WVU Medicine

SNP Engagement Specialist responsible for coordinating ongoing member care and ensuring compliance with health standards. Collaborates with clinical teams to enhance member health management and service access.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating care for members within a healthcare or managed care setting, ensuring compliance with CMS SNP Model of Care expectations while providing excellent customer service and communication.

Highest-signal resume keywords
Care CoordinationCMS Regulatory KnowledgeCustomer Service ExperienceHealth Risk Assessment SupportMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Care CoordinationHealth Risk AssessmentDocumentation AccuracyCompliance with CMS Regulations
Soft Skills
Excellent Written CommunicationExcellent Oral Communication
Tools & Technologies
Microsoft Office
Industry Keywords
SNP Model of CareManaged CareHealthcare SettingDSNP Supplemental Benefits

About the role

Key responsibilities & impact
  • Act in coordination of the SNP Clinical team to provide ongoing coordination of care to members
  • Assist in ensuring compliance with CMS SNP Model of Care (MOC) expectations
  • Support members in guiding through Health Risk Assessment completion
  • Conduct timely follow-ups with members and/or their designated caregivers
  • Educate members on DSNP supplemental benefits and assist with access
  • Facilitate scheduling of PCP visits and preventive screenings
  • Document accurately to ensure coordination of members’ care needs

Requirements

What you’ll need
  • High School diploma or equivalent
  • One (1) year of working in a healthcare or managed care setting
  • One (1) year of customer service experience
  • Excellent written and oral communication
  • Demonstrated knowledge of CMS regulatory and contractual documents
  • Proficiency with Microsoft Office products

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off