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SNP Engagement Specialist
WVU MedicineSNP Engagement Specialist responsible for coordinating ongoing member care and ensuring compliance with health standards. Collaborates with clinical teams to enhance member health management and service access.
About the role
Key responsibilities & impact- Act in coordination of the SNP Clinical team to provide ongoing coordination of care to members
- Assist in ensuring compliance with CMS SNP Model of Care (MOC) expectations
- Support members in guiding through Health Risk Assessment completion
- Conduct timely follow-ups with members and/or their designated caregivers
- Educate members on DSNP supplemental benefits and assist with access
- Facilitate scheduling of PCP visits and preventive screenings
- Document accurately to ensure coordination of members’ care needs
Requirements
What you’ll need- High School diploma or equivalent
- One (1) year of working in a healthcare or managed care setting
- One (1) year of customer service experience
- Excellent written and oral communication
- Demonstrated knowledge of CMS regulatory and contractual documents
- Proficiency with Microsoft Office products
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Care CoordinationHealth Risk AssessmentDocumentation AccuracyCompliance with CMS Regulations
Soft Skills
Excellent Written CommunicationExcellent Oral Communication