Associate Systems Analyst – MyChart, Digital Experience

WVU Medicine

Associate Systems Analyst at West Virginia University Health System focused on system design, implementation, and maintenance. Collaborating with teams to enhance operational efficiency and provide user support.

Posted 6/3/2026full-timeRemote • Virginia, West Virginia • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Supports the design, implementation, and maintenance of software systems to meet organizational needs.
Assists in system troubleshooting, providing end-user training, and performing basic project coordination.
Works closely with senior team members to ensure system functionality, deliver user support, and enhance operational efficiency.
Participates in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement.
Collaborates with business partners to understand needs, gather requirements, and ensure technical solutions align with business objectives.
Contributes to a supportive, respectful, and collaborative work culture.
Provides end-user support and training, delivering classroom, one-on-one, and/or remediation training to support effective use of systems.

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology or a related field OR two (2) years of relevant experience.
Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology.
Experience in applicable business, clinical, imaging, or web application systems, including advanced workflows, focused on driving efficiency and optimization.
Proficiency in systems administration and providing strategic insights and improvements to business operations.
Experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations.
Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM) to ensure seamless data exchange and compliance.
Knowledge in Cloud-based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role.
Knowledge of reporting tools, delivering actionable insights and enhancing decision-making processes through comprehensive data analysis and reporting capabilities.

Benefits

Comp & perks

Standard office environment.
This position may require travel to other West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training, and/or support.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

systems administrationdata analysisreporting toolssystem troubleshootingproject coordinationuser supporttraining deliveryclinical data managementhealthcare interoperability standardsCloud-based applications

Soft Skills

collaborationcommunicationsupportive work culturerespectfulnessorganizational skillsproblem-solvingend-user trainingoperational efficiencyrequirements gatheringstrategic insights

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Information Technologyrelevant certifications