Manager, Enterprise Credit Balance

WVU Medicine

Credit Balance Manager resolving patient account credit balances at healthcare system. Supporting revenue cycle operations in collaboration with financial services, billing, and clinical teams.

Posted 6/3/2026full-timeRemote • Virginia, West Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage, analyze, and resolve credit balances on patient accounts
Support revenue cycle collaborating with financial services, billing, and clinical departments
Supervise and mentor a team responsible for credit balance research and resolution
Monitor credit balances from various revenue sources including inpatient and outpatient settings

Requirements

What you’ll need

Bachelor’s degree in Healthcare Administration, Finance, Accounting, or related field preferred
High School Diploma and 10 years of experience in HealthCare Revenue Cycle
5 years of experience in healthcare revenue cycle, accounts receivable, or credit balance management
Familiarity with hospital billing systems (e.g., Epic, Cerner)
Five (5) plus years of demonstrated leadership experience managing teams

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credit balance managementaccounts receivablerevenue cycle managementfinancial analysisbilling resolution

Soft Skills

leadershipmentoringcollaborationsupervision