WVU Medicine

Enterprise Supervisor – Financial Counseling

WVU Medicine

full-time

Posted on:

Location Type: Remote

Location: Remote • Virginia, West Virginia • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Supervises and coordinates activities related to financial counseling and financial resolution, including payment collection, charity review, payment plans, etc.
  • Coordinates and supervises estimate processing and charity application review to ensure correct adjustments.
  • Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians, and co-workers.
  • Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures.

Requirements

  • High school diploma or equivalent.
  • HFMA Certified Revenue Cycle Representative (CRCR) or similar revenue cycle certification within one (1) year of hire.
  • Three (3) years’ revenue cycle experience within a healthcare setting.
  • Associates Degree, BA or BS (preferred).
  • Two years supervisory experience in a healthcare setting (preferred).
Benefits
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial counselingpayment collectioncharity reviewpayment plansestimate processingcharity application reviewrevenue cycle experience
Soft skills
supervisioncoordinationcustomer servicecourteous servicemonitoring operations
Certifications
HFMA Certified Revenue Cycle Representative (CRCR)