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Junior IT Administrator
wunderow IT GmbHJunior IT Administrator at wunderow IT GmbH supporting clients' IT infrastructure in Wismar, Germany. Involvement in installation, support, and collaboration on IT projects.
About the role
Key responsibilities & impact- Support in the installation, configuration and maintenance of clients, servers and networks for our business clients in the Nordwestmecklenburg region.
- Participation in first- and second-level support: receiving, analyzing and resolving incidents and service requests.
- Setup and replacement of hardware (e.g., laptops, monitors, printers, mobile devices).
- Administration of Microsoft environments (Windows 10/11, Microsoft 365, Active Directory).
- Support for projects such as server migrations, rollouts, backup and security solutions.
- Documentation of IT systems, solutions and standards to enable continuous improvement.
- Close collaboration with your team to keep customers' IT stable, modern and secure.
Requirements
What you’ll need- Completed training in IT (e.g., IT specialist for system integration) or comparable practical experience.
- Initial professional experience in IT support or in managing customer IT environments.
- Confident handling of hardware, Windows operating systems and common standard software.
- Very good German language skills and solid English for everyday IT tasks.
- Structured, careful working style and calm, solution-oriented communication with customers.
- Flexibility in working hours — you are willing to work occasional shifts outside regular hours or be on call.
Benefits
Comp & perks- Flexible working hours to help you balance work and private life.
- Modern workstation equipment — multi-monitor setup, high-performance laptop, ergonomic workstations and an office with sea view.
- Latest technologies — you will work with current Lenovo clients and servers and stay technically up to date.
- Regular Lenovo training — directly from the manufacturer so you can continuously expand your knowledge.
- Career prospects — with strong performance there is the opportunity to become deputy IT manager, including a company car.
- Mobility — access to a fully electric pool vehicle.
- Permanent contract, above-average salary, employee discounts, coffee & tea, fresh fruit, a weekly team breakfast on Mondays and a foosball table for breaks.
ATS Keywords
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Hard Skills & Tools
IT SupportSystem AdministrationHardware SetupWindows 10Windows 11Microsoft 365Active DirectoryIncident ResolutionService Request ManagementBackup Solutions
Soft Skills
Solution-Oriented CommunicationStructured Working StyleCareful Attention to DetailFlexibilityCalm Under PressureTeam CollaborationCustomer Service Orientation
Certifications
IT Specialist for System Integration