Senior Customer Success Manager, Publishers

Wunderkind

Senior Customer Success Manager managing client relationships and performance in programmatic advertising for top Digital Publishing brands at Wunderkind.

Posted 4/20/2026full-timeRemote • New York • 🇺🇸 United StatesSenior💰 $90,000 - $105,000 per yearWebsite

About the role

Key responsibilities & impact

Pull and analyze performance data to identify trends and opportunities. Develop custom reports based on client needs.
Provide excellent customer service and spearhead client communications. Strong sense of ownership over client relationships and performance.
Work with multiple internal and external stakeholders to ensure timely and accurate execution of troubleshooting and expansion tasks
Create data-driven presentations and reports to optimize client strategies.
Work closely with your team and other internal stakeholders to support initiatives, troubleshoot campaign issues, and drive outcomes.

Requirements

What you’ll need

3-5 years of experience working with Digital Publishers with a focus on programmatic monetization.
Experience with software like Salesforce, Monday, JIRA, and Looker is preferred but not required.
Intellectual curiosity and desire to grow in the programmatic ad space.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Wunderkind Website LinkedIn All Job Openings 501 - 1000 employees Marketing
Advertising Wunderkind is a global performance marketing solution powered by AI, data, and identity. It helps brands acquire and retain customers via owned channels at unprecedented scale, identifying significantly more website traffic without relying on cookies. By scaling one-to-one marketing messages through email, text messages, and ads, Wunderkind can drive up to 25% of a company's digital revenue. It is a top paid channel for many clients, regularly outperforming other paid retargeting channels like Google and Meta in scale and return on investment. With a focus on sustainable growth and efficiency, Wunderkind aids over 700 brands in achieving their digital revenue goals with innovative marketing strategies. Senior Customer Success Manager, Publishers Job not on LinkedIn 🔥 9 minutes ago 🗽 New York – Remote 💵 $90k - $105k / year ⏰ Full Time 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Pull and analyze performance data to identify trends and opportunities. Develop custom reports based on client needs.
Provide excellent customer service and spearhead client communications. Strong sense of ownership over client relationships and performance.
Work with multiple internal and external stakeholders to ensure timely and accurate execution of troubleshooting and expansion tasks
Create data-driven presentations and reports to optimize client strategies.
Work closely with your team and other internal stakeholders to support initiatives, troubleshoot campaign issues, and drive outcomes. 🎯 Requirements
3-5 years of experience working with Digital Publishers with a focus on programmatic monetization.
Experience with software like Salesforce, Monday, JIRA, and Looker is preferred but not required.
Intellectual curiosity and desire to grow in the programmatic ad space. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Client Success Manager – Mid-Market 🔥 2 hours ago Garner Health 51 - 200 Website LinkedIn All Job Openings Senior Client Success Manager driving engagement and retention for mid-market clients at Garner Health. Managing relationships and delivering exceptional client experiences for a high-volume book of business. 🇺🇸 United States – Remote 💵 $117k - $140k / year ⏰ Full Time 🟠 Senior 🏆 Customer Success Senior Enterprise Customer Success Manager 🔥 3 hours ago Drata 201 - 500 🔒 Cybersecurity 📋 Compliance ☁️ SaaS Website LinkedIn All Job Openings Senior Enterprise Customer Success Manager at Drata working with enterprise clients on compliance frameworks. Driving strategic relationships and outcomes through complex compliance programs. 🇺🇸 United States – Remote 💵 $190k - $234.7k / year 💰 $100M Series B on 2021-11 ⏰ Full Time 🟠 Senior 🏆 Customer Success Customer Success Manager 🔥 3 hours ago Remarcable 51 - 200 🏢 Enterprise Website LinkedIn All Job Openings Customer Success Manager ensuring customer satisfaction and growth for a B2B SaaS platform. Building relationships and collaborating with stakeholders to enhance product adoption. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Growth Customer Success Manager – Specialty Contractors 🔥 4 hours ago Clearstory.build 51 - 200 ☁️ SaaS Website LinkedIn All Job Openings Growth Customer Success Manager for Clearstory's specialty contractor clients, combining AI with customer success strategies. Manage onboarding, renewals, and account engagement for sustainable growth. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Customer Success Manager 🔥 6 hours ago Surgimate 11 - 50 ⚕️ Healthcare Insurance ⚡ Productivity Website LinkedIn All Job Openings Customer Success Manager ensuring client satisfaction and product utilization for Surgimate, an enterprise SaaS company in digital health. Building relationships and empowering clients to achieve their goals. 🇺🇸 United States – Remote 💵 $85k - $105k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data analysisreport developmenttroubleshootingpresentation creationprogrammatic monetization

Soft Skills

customer servicecommunicationownershipcollaborationintellectual curiosity