Wunderkind

Senior Customer Success Manager, Publishers

Wunderkind

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $90,000 - $105,000 per year

Job Level

Senior

About the role

  • Pull and analyze performance data to identify trends and opportunities. Develop custom reports based on client needs.
  • Provide excellent customer service and spearhead client communications. Strong sense of ownership over client relationships and performance.
  • Work with multiple internal and external stakeholders to ensure timely and accurate execution of troubleshooting and expansion tasks
  • Create data-driven presentations and reports to optimize client strategies.
  • Work closely with your team and other internal stakeholders to support initiatives, troubleshoot campaign issues, and drive outcomes.

Requirements

  • 3-5 years of experience working with Digital Publishers with a focus on programmatic monetization.
  • Experience with software like Salesforce, Monday, JIRA, and Looker is preferred but not required.
  • Intellectual curiosity and desire to grow in the programmatic ad space.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreport developmenttroubleshootingpresentation creationprogrammatic monetization
Soft Skills
customer servicecommunicationownershipcollaborationintellectual curiosity