Wunder Mobility

Customer Success Manager

• Strategic account management — own a portfolio of senior customer relationships.
• Drive adoption, expand usage, surface upsell, and lead renewals.
• You are the operator's primary commercial and operational counterpart at Wunder.
• Migration & launch — lead new customers from signature to live operations alongside our delivery team.
• Set the bar for how a Wunder onboarding feels.
• AI-first customer experience — design and ship the AI agents and workflows that make our customers' experience of Wunder feel frictionless — instant answers, expert-on-call accessibility, faster resolution.
• Outcomes, not automation metrics.
• Function-level transformation — you're not just using AI in your own role; you're actively shaping how the CSM function works. Patterns you prove out get adopted across the team.
• Coaching & influence — raise the bar for the team around you. Mentor, share patterns, push thinking, lift outcomes.

Senior Customer Success Manager

Product Marketing

• Demo to deal close — translate platform capabilities into clear value for prospects; run tailored demos.
• Migration & launch — lead new customers from signature to live operations.
• Strategic account management — drive adoption, surface upsell, prepare renewals.
• AI-agent operations — build, prompt, and supervise the agents that make our customers' experience of Wunder feel frictionless.

Senior Customer Success Manager

AI-Native GTM Associate