WTWH Media LLC

Events Registration Manager

WTWH Media LLC

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $70,000 - $80,000 per year

About the role

  • Work closely with stakeholders to understand the scope and requirements for each event
  • Build and manage registration process end-to-end through Cvent platform to include creation of registration sites, registration related email communications and onsite (live) registration activation and deployment
  • Work closely with marketing teams to ensure registration site is in alignment with brand guidelines
  • Maintain the registration event schedule and ensure all events follow recommended timelines
  • Work with Cvent to order equipment (printers, badge stock, lanyards, etc.) for each event
  • Provide weekly event level reporting on pacing, attendee counts and ticket revenue
  • Attend weekly meetings as required
  • Own of customer service email inbox and serve as first point of contact for registration related inquiries
  • Set up / teardown of registration area to include event technology (Cvent Event In a Box)
  • Train temporary and/or other staff on the registration system and process

Requirements

  • Mastery of Cvent and Cvent Certification(s) for Event Management Module
  • 3+ years of experience in registration management within trade shows and/or conferences
  • Strong customer service experience
  • Advanced organizational skills with the ability to handle multiple assignments
  • Demonstrable ability to communicate with colleagues of varying levels of experience, whether in person, written, via telephone or in video conference
  • Excellent written and spoken English
  • Well-versed in the use of EXCEL
  • Adaptable to change and a fast-paced environment
  • Ambitious, influential and hyper-attentive to detail
Benefits
  • Premium medical, dental, vision and other health plans – you choose what fits your needs
  • Full vested 401(k) match to help you prepare for your retirement future
  • Generous paid time off, including vacation, sick, float, bereavement, 12 office holidays and flexible working hours
  • Supportive work/life balance and paid parental leave
  • Dynamic, dedicated, fun and hard-working environment
  • Collaborative work environment in a growing market, consistently ranked as a Top Workplace and included on the Forbes 5000 Fastest Growing Companies for 5+ years
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Cventregistration managementevent technologyEXCEL
Soft Skills
customer serviceorganizational skillscommunicationadaptabilityattention to detail
Certifications
Cvent Certification