Pension Outsourcing Analyst – Intern Conversion Only

WTW

Pension Outsourcing Analyst supporting WTW’s retirement consulting clients with defined benefit plan administration. Performing benefit calculations, data updates, statements, and client service in a bilingual Canadian team.

Posted 8/19/2026full-timeToronto • 🇨🇦 CanadaEntry Level💰 CA$62,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong mathematical and analytical skills essential for pension administration, including benefit calculations and compliance with government regulations. Proficient in client service delivery and effective communication, with a focus on maintaining accurate documentation and resolving client inquiries.

Highest-signal resume keywords

Pension AdministrationMathematical SkillsAnalytical SkillsClient Service SkillsBilingualism in French and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefit CalculationsData UpdatesPension Benefits StatementsMicrosoft ExcelPlan Design Understanding

Soft Skills

Problem SolvingAttention to DetailWritten CommunicationVerbal CommunicationTeam Collaboration

Tools & Technologies

Professional Excellence Tools

Industry Keywords

Defined Benefit PlansPlan AdministrationGovernment RegulationsAudit TrailsClient Interaction

About the role

Key responsibilities & impact

Provide general administration support and pension administration tasks for clients’ defined benefit plans
Perform routine and recurring plan administration tasks, including benefit calculations, annual data updates, and pension benefits statements
Collaborate with WTW plan administrators, actuaries, and the client service delivery team
Understand plan designs, including benefit formulas, options, and eligibility
Update documentation materials, work papers, and audit trails
Use Professional Excellence tools and concepts to support efficient, quality service delivery
Serve as a contact for clients’ human resources personnel
Administer plans according to plan documents and government regulations
Participate in team meetings and training activities
Maintain accountability for agreements and commitments
Maintain complete and accurate case notes
Complete special projects as needed
Answer client questions, resolve issues, and complete projects

Requirements

What you’ll need

Bachelor’s or Master’s degree in mathematics, statistics, finance or another major with significant quantitative course work, with a strong academic record
Solid mathematical and analytical skills
Work experience demonstrating strong technical and/or client service skills
Ability to solve problems and share solutions to exceed client standards
Ability to work independently and cooperatively in a close team environment
Strong written and verbal communication skills
Ability to interact with colleagues at all levels
Excellent Microsoft Office skills, particularly in Excel
Strong attention to detail
Completed Summer 2026 Pension Outsourcing internship with WTW
Bilingualism in French and English required
Employment-based non-immigrant visa sponsorship and/or assistance is not offered

Benefits

Comp & perks

Annual short-term incentive bonus
Hybrid work arrangement
Professional Excellence tools and concepts training
Team meetings and training activities