Senior Director – Health & Benefits Consulting

WTW

Senior Director leading client engagements in health and benefits consulting for company WTW. Drive strategy, build client relationships, and oversee program design and management.

Posted 7/13/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $150,000 - $195,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive leadership in managing client service teams and complex health and welfare plans, with a strong focus on revenue generation and client relationship management. Possesses superior communication skills and the ability to influence stakeholders at all organizational levels.

Highest-signal resume keywords

10+ Years Experience In Health And Welfare PlansRevenue GenerationClient Relationship ManagementState Life And Health LicenseMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Health And Welfare Plan DesignProject ManagementVendor Procurement StrategyNegotiationCross-Selling SolutionsFinal Review DeliverablesClient Service Delivery

Soft Skills

LeadershipMentoringInfluencingCollaborationCommunication

Tools & Technologies

Microsoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

State Life And Health LicenseCEBS Designation

Industry Keywords

Health And BenefitsConsultingBrokerageClient ServiceProfessional Excellence Standards

About the role

Key responsibilities & impact

Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
Proactively advising clients and ensuring the delivery of superior client service
Leading vendor procurement strategy, negotiation, implementation, and optimization activities
Engaging specialist resources and subject matter experts to solve for client needs and generate new business
Materially growing Health and Benefits revenue through anticipating client needs and cross-selling new solutions to current clients
Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs
Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues
Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards

Requirements

What you’ll need

10+ years’ experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment
Proven ability to generate revenue
Track record of success in managing and growing client relationships
An executive presence with polished and well developed written and oral communication skills
Superior ability to influence and collaborate with senior management and work across all levels of an organization
Excellent Microsoft Office skills, particularly in Excel and PowerPoint
State Life and Health license required within 90 days of joining
CEBS designation, or health and welfare actuarial or underwriting training desired
Bachelor's degree strongly preferred; HS diploma required