Benefit Customer Service Representative – Seasonal Colleague – Non Bilingual

WTW

Seasonal Benefit Customer Service Representative helping clients with health care enrollment and plan updates. Offering remote work for candidates living near Minneapolis, MN with customer service focus.

Posted 7/10/2026full-timeRemote • Minneapolis • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while assisting clients with enrollment processes and providing updates on health care and pension plans. Proficient in Microsoft Office and capable of communicating in Spanish to enhance client interactions.

Highest-signal resume keywords

Customer Service ExperienceMicrosoft Office ProficiencyBilingual Communication (Spanish)Client Enrollment AssistanceInquiry Handling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Communication SkillsInterpersonal Skills

Certifications & Qualifications

High School Degree

Industry Keywords

Health Care PlansPension PlansClient AssistanceEnrollment Process

About the role

Key responsibilities & impact

Assist client plan participants through enrollment process
Provide updates on health care and/or pension plans
Handle customer inquiries via phone, chat and message center

Requirements

What you’ll need

High School degree required
Operating knowledge of Microsoft Office
Experience in a customer service-related field
Ability to read, write and speak Spanish is a plus

Benefits

Comp & perks

WTW 401(k) Savings Plan
Employee Assistance Program (EAP)
Commuter Accounts program
Any other benefits required by law