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WTW

Flexible Benefits Administration Analyst

WTW

Flex Analyst within H&B supporting Asia Pacific clients with claims and reimbursements. Enhancing technical knowledge and data management skills in a hybrid work environment.

Posted 6/15/2026full-timeTaguig • 🇵🇭 PhilippinesJuniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
data entrydata validationdata manipulationadvanced ExcelMicrosoft Officemathematicsbusiness analysis
Soft Skills
accountabilitycollaborationstructured problem solvinganalytical thinkingcontinuous improvement mindsetclient service orientationinterpersonal skillsteam skillscommunication skills
Certifications & Qualifications
Bachelor’s degree
Industry Keywords
insurancehealthcare processesclaimsenrolmentbenefitsgroup benefits

About the role

Key responsibilities & impact
  • Support Asia Pacific clients in monitoring and tracking submitted claims and reimbursements
  • Enhance data, process and project management skills
  • Collaborate with a global team for accountability and quality delivery

Requirements

What you’ll need
  • Bachelor’s degree required, preferably in a program with heavy emphasis on mathematics or business
  • 1-2 years’ work experience either in an insurance company or an outsourcing company doing healthcare processes (eg claims, enrolment)
  • Previous benefits or insurance experience a plus
  • Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)
  • Experience with data entry, validation and manipulation (advanced Excel skills are essential)
  • Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose
  • Ability to ask the right questions and seek help where appropriate
  • Sense of accountability; owning one’s work and taking pride in it
  • Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
  • Structured problem solving and analytical thinking
  • Continuous improvement mindset – increasing task efficiency and effectiveness with each product or service repetition
  • Strong client service orientation
  • Strong client relationship, interpersonal and team skills
  • Proficiency in English required, good written and communication skills
  • Able to work shift hours