Flexible Benefits Administration Analyst

WTW

Flex Analyst within H&B supporting Asia Pacific clients with claims and reimbursements. Enhancing technical knowledge and data management skills in a hybrid work environment.

Posted 6/15/2026full-timeTaguig • 🇵🇭 PhilippinesJuniorWebsite

About the role

Key responsibilities & impact

Support Asia Pacific clients in monitoring and tracking submitted claims and reimbursements
Enhance data, process and project management skills
Collaborate with a global team for accountability and quality delivery

Requirements

What you’ll need

Bachelor’s degree required, preferably in a program with heavy emphasis on mathematics or business
1-2 years’ work experience either in an insurance company or an outsourcing company doing healthcare processes (eg claims, enrolment)
Previous benefits or insurance experience a plus
Advanced proficiency in Microsoft Office (Word, Excel and PowerPoint)
Experience with data entry, validation and manipulation (advanced Excel skills are essential)
Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data’s applicability/accuracy for the designated purpose
Ability to ask the right questions and seek help where appropriate
Sense of accountability; owning one’s work and taking pride in it
Collaboration with a global team, include taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
Structured problem solving and analytical thinking
Continuous improvement mindset – increasing task efficiency and effectiveness with each product or service repetition
Strong client service orientation
Strong client relationship, interpersonal and team skills
Proficiency in English required, good written and communication skills
Able to work shift hours

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrydata validationdata manipulationadvanced ExcelMicrosoft Officemathematicsbusiness analysis

Soft Skills

accountabilitycollaborationstructured problem solvinganalytical thinkingcontinuous improvement mindsetclient service orientationinterpersonal skillsteam skillscommunication skills

Certifications

Bachelor’s degree