Senior Director – Defined Contribution Consultant, Project Delivery Team Lead

WTW

Senior Director leading delivery of defined contribution solutions for WTW’s Retirement team. Combining consulting expertise with national leadership to manage complex client engagements.

Posted 5/27/2026full-timeRemote • Minnesota • 🇺🇸 United StatesSenior💰 $110,000 - $205,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a senior advisor on defined contribution plan design, governance, compliance, and administration
Lead large, complex client engagements, including vendor strategy, fee benchmarking, and RFPs
Develop and support business opportunities, including contributing to sales and cross-solution initiatives
Ensure seamless transition from sales to delivery and maintain consistent execution across teams
Review, finalize, and present client deliverables with a focus on quality and impact
Lead coordination across teams to ensure consistent, high-quality delivery of defined contribution projects
Plan and deploy resources across a national delivery model, optimizing utilization and team effectiveness
Build and manage high-performing, leveraged teams to support complex project delivery
Partner with leadership to deliver against business objectives, including client outcomes, team performance, and growth priorities
Establish and apply delivery standards, tools, and playbooks to drive consistency and efficiency
Ensure high-quality client outcomes through adherence to established quality standards and continuous improvement
Translate firmwide standards into practical application within project delivery
Support training and capability development aligned to client and business needs
Enable delivery of new solutions and offerings in response to evolving client priorities
Oversee project governance, including scope, timelines, budgets, and quality standards
Anticipate and resolve project risks and escalations, including complex delivery challenges
Monitor financial performance, including budgets and billing, and address variances as needed
Track and report key metrics, including financial realization and delivery performance

Requirements

What you’ll need

15+ years of experience in defined contribution consulting, including plan design, compliance, and administration
Deep knowledge of 401(k), 403(b), and applicable regulatory frameworks (e.g., IRC, ERISA)
Proven experience leading large client relationships and delivery teams
Strong leadership across both consulting and operational environments
Demonstrated ability to solve complex problems and collaborate across teams
Excellent communication and stakeholder management skills
Bachelor’s degree required; relevant professional certifications (e.g., ASPPA, CEBS) are a plus

Benefits

Comp & perks

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes paid state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Contributory Pension Plan and Savings Plan (401k)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

defined contribution plan designcomplianceadministrationvendor strategyfee benchmarkingRFPsproject governancefinancial performance monitoringbudget managementquality standards adherence

Soft Skills

leadershipproblem-solvingcollaborationcommunicationstakeholder managementteam managementresource planningcontinuous improvementclient relationship managementtraining and capability development

Certifications

ASPPACEBS