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About the role
Key responsibilities & impact- Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs
- Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
- Proactively advising clients and ensuring the delivery of superior client service
- Leading vendor procurement strategy, negotiation, implementation, and optimization activities
- Engaging specialist resources and subject matter experts to solve for client needs and generate new business
- Materially growing Health and Benefits revenue through anticipating client needs and cross-selling new solutions to current clients
- Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs
- Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues
- Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards
Requirements
What you’ll need- 10+ years’ experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment
- Proven ability to generate revenue
- Track record of success in managing and growing client relationships
- An executive presence with polished and well developed written and oral communication skills
- Superior ability to influence and collaborate with senior management and work across all levels of an organization
- Excellent Microsoft Office skills, particularly in Excel and PowerPoint
- State Life and Health license required within 90 days of joining
- CEBS designation, or health and welfare actuarial or underwriting training desired
- Bachelor's degree strongly preferred; HS diploma required
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
health and welfare plan designproject managementvendor procurementnegotiationrevenue generationclient relationship managementcross-sellingfinal deliverable reviewconsultingbrokerage
Soft Skills
leadershipmentoringclient serviceinfluencecollaborationcommunicationexecutive presenceorganizational skillsproblem-solvingstrategic thinking
Certifications
State Life and Health licenseCEBS designation