Program Manager

WTS-World Travel Service

Program Manager responsible for client retention and business planning in travel management. Develop and implement a travel program and maintain key customer relationships.

Posted 5/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Develop an all-inclusive travel program with your client
Implement a Business Plan to establish, achieve and measure the business objectives of the travel program
Establish and maintain relationships with key customer decision-makers
Explore opportunities to expand client servicing relationships through coordination of sales effort, pricing, and implementation
Work closely with our Implementation Specialist during onboarding of new business to ensure customer expectations are met

Requirements

What you’ll need

Prior travel management company or related business travel account experience desired
Account management experience required
Extensive business travel industry experience
Solid Regional or Global Program Management experience
Experience in implementing and managing large market/global clients preferred
Ability to travel when needed

Benefits

Comp & perks

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

relationship managementcustomer servicesales coordinationbusiness planningimplementation management