WSU

Student Financial Services Advisor 1 - Pell Coordinator

WSU

full-time

Posted on:

Origin:  • 🇺🇸 United States • Washington

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Salary

💰 $3,751 - $5,398 per month

Job Level

Entry Level

About the role

  • The Opportunity: Are you passionate about helping students navigate their educational journey? In this role, you will be the primary point of contact for students, faculty, staff, and parents—providing expert guidance and support in all areas of Student Financial Services.
  • You will play a key role in supporting our Pell Grant Program, along with several other federal aid programs.
  • Your responsibilities will include financial aid processing, packaging, testing, and delivering exceptional client service.
  • Beyond program support, you will help shape our communications by developing and editing content that informs and empowers our community.
  • Everything you do will contribute to advancing the vision, mission, values, and goals of both our office and the university.
  • If you thrive in a collaborative environment and are committed to making a difference in students’ lives, we’d love to hear from you!

Requirements

  • Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
  • Experience in customer service.
  • Experience working with diverse populations.
  • Developed skills in written and verbal communication, including experience with large group presentations.
  • Ability to work flexible schedules including occasional weekends/evenings.
  • Demonstrated experience interpreting rules and regulations
  • Demonstrated experience working in a team environment.