Collections Manager

WSGR

Collections Manager leading receivables management at Wilson Sonsini. Driving financial accountability and cash realization in their legal services across technology and life sciences.

Posted 7/30/2026full-timePalo Alto • California • 🇺🇸 United StatesSeniorLead💰 $131,750 - $178,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in collections management within a professional services environment, emphasizing strong financial judgment, negotiation skills, and operational discipline. Proficient in developing tools and reports for risk management and driving adherence to financial policies.

Highest-signal resume keywords

Collections ManagementFinancial Policy ComplianceNegotiation SkillsData AnalysisClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Collections StrategyFinancial AnalysisRisk IdentificationPerformance MetricsWorkflow Automation

Soft Skills

Excellent NegotiationOperational DisciplineClear CommunicationLow-Ego LeadershipDiplomacy

Tools & Technologies

AI ToolsDashboardsReporting Tools

Certifications & Qualifications

Bachelor’s DegreeMaster’s DegreeMBA

Industry Keywords

Aged ReceivablesProfessional ServicesClient OutreachPayment SolutionsCollections Campaigns

About the role

Key responsibilities & impact

Establish a clear aged receivables ownership model for the Revenue Management team, defining owners of delinquent accounts by client, practice, and collections segment
Lead Financial Policy compliance, executing escalation paths, and resolution playbooks for aged receivables
Develop a structured operating cadence for monthly, quarterly and year end collections campaigns, with clear reporting, accountability, and follow through to payment
Scale the collections function from status tracking and targeted intervention to broad and coordinated collections actions
Lead the identification, prioritization, and resolution of aged receivables risks, especially high-dollar, high-sensitivity, slow moving or complex balances
Develop tools and reports to surface emergent risks early
Support partners in sensitive client conversations
Negotiate directly with clients on complex AR workouts
Evaluate and manage relationships with external payment solution providers
Drive adherence to Financial Policy limits on payment terms, discounting, write-offs, and deferred payments
Translate the firm's established Financial Policy into practical execution tools that Members and the Finance Department can apply consistently
Coach Revenue Management and Account Managers.

Requirements

What you’ll need

Minimum 7 years of experience in collections at a big law firm, with at least 4 years in firm wide collections management role, or equivalent
Bachelor’s degree in finance, business, information technology, or related field (master’s degree or MBA preferred)
Strong financial judgment and comfort operating in high-stakes professional services environment
Excellent negotiation skills, including the ability to handle difficult client or partner conversations without becoming rigid, emotional or deferential
Operationally disciplined: acts independently, investigates thoroughly, demonstrates resourcefulness, follows through, tracks commitments, closes loops, and helps ensure clarity in the Firm’s collections program
Ability to balance firmness with diplomacy
Strong analytical instincts, comfort with data, dashboards, segmentation, and performance metrics
Technology adopter, especially around AI, promotes workflow automation and scaling of client outreach and collections tactics
Executive presence with partners, finance leaders, and senior business services leaders
Clear written and verbal communication
Ability to simplify complex AR issues into crisp options and recommended actions
Low-ego leadership style: practical, steady, accountable, and team-oriented
Bias toward action and driving results through consistency and persistence.

Benefits

Comp & perks

Health insurance
401(k) matching
Discretionary year-end merit bonus based on performance